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Contents

384 articles

Password Security

Knowledge articles about the password security in our charging stations.

Password Recovery Code (PRC)

What is SSA (Secure Service Access)?

I did not receive the password from my installer

How to recover your charging station password

How to set a temporary charger password remotely

How do I retrieve a lost password for my charger using Alfen Webshop?

How to reset the password using the password recovery code (PRC)

Default password(s) not recognized

How to set a temporary charger password locally

Where can I find the password of my charging station?

What to Do if Your Chargers Password Does Not Work

How do I change the password of my charger locally?

How do I retrieve a password for my charger

I cannot find the recovery code for my password in the webshop

How can I enable the Secure Service Access on a charger using the ACE Service Installer?

Default Password for Alfen charging stations