Contents
Configuration
Knowledge articles about the configuration topic.
Changing the Backoffice of a charging station with FW6.0 or higher
Changing the Backoffice of a charger on the AHP-Platform
How to configure Active Load balancing via Homewizard Wifi P1 meter using the ACE Service Installer.
ACE Service Installer 4.1.0 and upwards fail to communicate with charger on old firmware
How to configure a new control board (AL1000)
How to change a charging station to standalone using the MyEve App
The set Smart Charging Network is not visible in the ACE Service Installer. What should I do?
Configuring Plug & Charge Authorization remotely via a Back Office
Checking and configuring Windows Defender Firewall
How to unlock Smart Charging Features
What do the different configuration parameters in the back office mean?
How can I change the logo on the display of the charging station remotely?
How do I add a charge pass to a pool in ICU Connect?
How to add an additional charge card to the charging station that uses the AHP-Platform
How can I allow guest use at the charging station so that others can use the charging station (for a fee)?
How do I configure the Smart Charging functionalities such as Active Load Balancing and Smart Charging Network?
Understanding Autocharge on Alfen charging stations
ACE Service Installer
How do I set the opening hours of a charging station in ICU Connect?
How to start charging after the charging station has been installed
How to add an additional charge card to the charging station that uses the NG-Platform
How to configure Active Load Balancing (ALB) via the MyEve app
How to configure Active Load Balancing (ALB) via the ACE Service Installer
How do I configure an Alfen charging station?
Which different possible parameters are there for installing Alfen charging stations?
SCN Cross Platform Compatibility
Requirements for setting up a Smart Charging Network (SCN)
How to check which IP address is assigned to a charging station on the network?
How to Set Up Autocharge on Alfen Charging Stations
How the charging station detects available solar power in Green Mode
How to change the brightness of the display on an AHP-Charger
How to enable Protective Earth (PE) detection
How do I convert a charging station to a Plug & Charge authorization?
How to change a charging station to standalone using the ACE Service Installer
How does the 'Master-key' functionality work?
Do I always need a charge pass to start charging?
Autocharge
Configuring a new Control Board (NG)
What exactly does the Plug & Charge functionality mean?
What is the Master Key?
How can a feature license key be added to an Alfen charging station?
Is it possible to change the backoffice provider myself afterwards?
Implementing a basic or secure communication between a charging station and the back office.
How to change the brightness of the display on the charging station (NG-Platform)
Setting up external TCP/IP Modbus meter via ACE Service installer
How do I change the configuration of a charging station in ICU Connect?
Changing the Backoffice of a charging station with FW5.8.1 or lower
How to adjust the output (in kW) of the charging station
Configuring Plug & Charge Authorization On-Site via ACE Service Installer
How to configure an Alfen charger to work with an external RTU-meter
How do I receive login details for the ACE Service Installer configuration tool?