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Knowledge Base
Products

Find all available support resources for our products.

Documentation

Find manuals for Alfen charging stations here

Using Products

Guides, FAQs, and best practices to operate and optimize Alfen products.

Installing Products

Installation steps, technical requirements, and initial configuration support.

Service

Troubleshooting, maintenance, firmware updates, and support requests.

Orientation & Quotation

Product overviews, comparisons, and request a tailored quotation.

Delivery

Shipping status, lead times, packaging, and receiving instructions.

Order Fulfillment

Order status, documentation, changes, and post-order administration.

Videos

Tutorial videos for installation and replacements.

Firmware

Firmware updates and release notes for Alfen products.

Spare Parts

Find and order spare parts for Alfen products.

Contents

384 articles

Spare Parts

Knowledge articles about spare part kits. We are working to add filtering per model, for now, please visit, 'Products' and open the 'Spare Parts' section.

Cable Set GSM Antenna Twin 5 Plus

Fuse CH10x38 gG 20A/400V

Flat cable NFC/Display PG

Frontpanel Eve Single Pro-line

T2 socket Eve Double

Residual Current Circuit Breaker RCCB

Cable RCCB kWh Twin AHP

Dummy socket for Eve Single

LADMOD Right AFIR

Actuator T2 Socket Lock

Power entry NG9xx+

Cable UI+NFC reader

Fuse 14x51 40A 500 VAC

Door handle Twin/PG

Anti Theft Bolt Eve Double

Socket Board AHP02

Fuse CH10x38 gG 32A/400V

Front for Eve Single Plus White

Front Eve Single S Dark Gray

Cable to Power NG920

Switch Disconnector 4P 80A

AUX board 100 AHP for Eve Single Plus

Cable for kWh modbus Twin

AUX board 100 AHP for Eve Single Plus DE

Eve Double Plus Front grey

Cable for kWh modbus NG920

Installation Materials PG-Line

Cable to Power NG920 Twin

T2 socket PG L

Energy Meter Eichrecht AHP

Cable LED Interface S-Line

Plug & Charge/RFID FP910 LED

Eve Double Front Seal

Powerboard Eve Single

Energy Meter

Power Entry

Back for Eve Single Plus DE

Cable RCCB kWh Twin

Interface Sticker Twin

Fuse Holder 14x51

Cover IVU Adapter Eichrecht

AUX Board 200 AHP

Fuse Holder 10x38

Cable for DZG kWh NG910

Shutter lid for Eve Single and Twin

Cable IVU-CTL

T2 Socket Eve Single FR

Fuse 100mA PWR910

Single Lid for Eve Single Plus

Eve Double Plus Front white

Front Eve Single Pro White

Eve Double (Eichrecht) Front Upgrade

NG-Firmware version 4.15.7

RCCB B 4P 30mA 63A

T2 Socket PG R

T2 Socket Eve Double Plus

TIC/RS485 Connector

Actuator T2S socket lock

Earth cable for Eve Single

4G Modem Twin AHP

Lid Axl Rework

Fuse link for payment terminal

RFID NFC Reader

Powerboard Eve Double Pro-line

Energy Meter AHP

Eve Single Back Cover Seal

Fuse CH10x38 25A/400V

Blocks Cover for Eve Double

Dummy Socket Eve Single Plus

GSM Antenne

Residual Current Circuit Breaker B 30mA 40A

Display Eve Double

GSM Antenna Twin AHP

Earth bar + Fixation Twin

Flat cable 6mA detection-NG920

T2 Socket Twin FR

RCBO Eve Double Plus T2s

4G and WiFi Upgrade Kit NG910

Flatcable FP910 for Eve Single Pro-line

Cable Set U.I. Twin 5 Plus

Flat cable NFC/Display

Subframe Lids Eve Double Plus

T2S socket Eve Single Plus

Fuse 14x51 20A

Front for Eve Single Plus Grey

Shutter Lid for Eve Single Plus

Energy Meter Eichrecht

T2 socket Eve Single

Cable Flat cable CTL/AUX

Flat cable for NFC reader

LADMOD Left AFIR

Display Cover Eve Double

Fixed cable for charge point

Back for Eve Single Plus

Subframe Shutter Eve Double

Subframe Seal Eve Single Ø6

Payment Terminal

RCCB type B 4p 30mA 63A

Eve Double Plus DE Front white

Eve Single Back

Control board Eve Double

Socket Seal for Eve Double

Fuse Holder 10x38 CMC 101

Front panel Eve Double Plus

Single Lid Eve Single/Twin

Cable Twin Interface

NFC Reader Twin AHP with firmware 1.1

Mini Fuse 5x20 FF 4A/250V

Socket Board Twin AHP

Cable Set WiFi Antenna Twin 5 Plus

Control board Eve Single

Switch Disconnector 8P 40A

Cable clamp for kWh

WiFi Antenna Twin AHP

Front panel for Eve Single Plus

T2 Socket screws Eve Double Plus bulk

T2 Socket Eve Single Plus

Subframe seal Double front

Smart Control Board Twin 5 Plus

NFC Reader Twin AHP

Front Eve Single S White

Cable set for DE kWh-PWR910 3PH

Flat cable 6mA detection-NG910

Cable PP/CP Twin

Hybrid Connector

Energymeter Eve Single Plus

UTP Cable CAT6a 0,3m

Socketboard AHP02 RCD Eve Single Plus

T2 Socket screws Eve Double Plus

Surge Protection Device (SPD)

T2S Socket Eve Double Plus

Cover for NG920

Socket Board Twin AHP FW 1.1

Cable HS485 for Twin

Bolts front m4x8 Eve Single

How do I order spare parts?

Dummy Socket Assy

Twin Interface

Single lid TWIN (Bals lid)

Eve Single Plug & Charge interface

Cable CP to fixed cable

Bolts internal m4x8 nickel

Subframe assem. Eve Single

Control Board Twin AHP FW1.1

T2 Socket Twin

PCBA ISO 15118 Twin AHWP

Cable IVU-CTL PG-line

4G Upgrade Kit NG920

Display Twin 5 Plus

Eve Double Plus DE Front grey