Alfen charging stations can be configured in three ways.
Onsite using the ACE Service Installer
Use the Service Installer Setup (for AHP and NG platform), which can be downloaded from ACE Service Installer download page.
Under 'How do I receive login details for the ACE Service Installer configuration tool?' you can find information for requesting an account.
Instructions for installing the charging station with the ACE Service Installer can be found under 'How do I configure an Alfen charging station using the ACE Service Installer?'
Onsite using the MyEve App
Use Alfen’s MyEve app to configure the charging station
More information on the MyEve app can be found on our dedicated pages.
Note that the MyEve app only works with Eve Single S-line, Eve Single pro-line and Eve Double Pro-line.
Chargers using the Alfen Hardware Platform (AHP) are not supported by the MyEve App!
More information on the MyEve app can be found on our dedicated pages.
Note that the MyEve app only works with Eve Single S-line, Eve Single pro-line and Eve Double Pro-line.
Chargers using the Alfen Hardware Platform (AHP) are not supported by the MyEve App!
Remotely via a back office
Naturally, a back office needs to be installed for this.
Instructions for installing your charging station via the back office can be found under 'How do I configure charging stations via the back office?'
Instructions for installing your charging station via the back office can be found under 'How do I configure charging stations via the back office?'