Overview
The chargers Default password can be changed locally to a self chosen password.
This is then named the Custom password.
| Important: Please make sure to properly store the new password after changing it. If your chosen password is not saved properly, there is a risk that the charging station will become ‘bricked’. The only remaining solution in that case is the replacement of the controller board, which comes at a cost. Please make sure to store the password securely. |
How to change the password using the ACE Service Installer
Make sure you are using the ACE Service Installer program with version 3.5.1 or higher.
The most recent version can be downloaded from our ACE Service Installer page.
Open the ACE Service Installer. The connected charging station(s) will now appear.
Log in to the charging station using the Default password that was provided on the flyer.
You will will arrive at the ‘General’ page.
Click on the ‘Station Password’ in the menu on the left.
A pop-up appears, in which you are requested to enter a new password into the charging station.
Enter a password (that meets the required conditions) and click on ‘Ok’.Please note!
Make sure the password is saved properly.
The charging might become ‘bricked’ if the password is lost and no options for recovery are available .
For the end user, make sure to change the password on the flyer ‘Access to your charging station’ as well if this is applicable.A pop-up appears that notifies you that the password has now been updated.
From now on, you can log in as the ‘Owner’ with the newly set password.
The provided Default password on the flyer is now longer accepted!