Applicable platform:
This error code can be found on chargers using the below platform(s):
- NG (Next Generation)
Error code 4xx | Error from outside (user, plug, cable, weather influences, etc.)
Normally these issues are not caused by the charger itself.
Error code:
407
Error message on display:
Not displayed
Possible Cause:
The charger is tilted
Possible solutions:
- Charger is hit by a car, contact chargepoint supplier
OCPP Statusnotification:
Info field: Charger tilted actual -4128/96/-32.
OCPP 1.5: NoError + OtherError
OCPP 1.6/2.0.1: NoError + OtherError
Suggestions: