What does Error code 214 mean?
This article explains error code 214
Error code 214 is introduced from firmware version 7.0.0 on the NG-Platform
Error code 214 is introduced from firmware version 7.0.0 on the NG-Platform
Applicable platform:
This error code can be found on chargers using the below platform(s):
- AHP (Alfen Hardware Platform)
- NG (Next Generation)
Error code 2xx | Error In Installation
Error codes starting with '2' indicate that the most likely cause for the problem is related to the Installation of the charger.
Error code:
214
Error message on display:
Not able to charge.
Please call for support.
Possible Cause:
Tariffs not configured, required for ad-hoc payments with Eichrecht.
Possible solutions:
- Contact your charge point operator.
- Tariffs not configured (StartPrice & EnergyPrice)
OCPP Statusnotification:
Tariffs not configured, StartPrice & EnergyPrice required.
OCPP 1.5: OtherError
OCPP 1.6/2.0.1: OtherError
Suggestions: