Applicable platform:
This error code can be found on chargers using the below platform(s):
- AHP (Alfen Hardware Platform)
- NG (Next Generation)
Error code 2xx | Error In Installation
Error codes starting with '2' indicate that the most likely cause for the problem is related to the Installation of the charger.
Error code:
201
Error message on display:
Error in installation.
Please check installation or call for support.
Possible Cause:
Protective earth not connected or unstable.
Possible solutions:
- Contact your installation engineer.
- Recommended earth resistance of the installation <100 Ohm.
OCPP Statusnotification:
Info field: PE connection, check protective earth wiring.
OCPP 1.5: OtherError
OCPP 1.6/2.0.1: OtherError
Suggestions: