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KA-01135

Can I have the fixed cable of a charging station exchanged (e.g. from 5 metres to 7.5 metres)?

This page gives the options to have a fixed charging cable replaced.

CableFixedLengthMetreReplace

Can I have the fixed cable of a charging station exchanged (e.g. from 5 metres to 7.5 metres)?

You may want to exchange the fixed cable on a charging station. For example, so that a vehicle can be parked at a greater distance from the charging station.
It is possible to have the fixed cable replaced by Alfen.
 
To do this, you can submit a 'Request for Service' ticket via support.alfen.com.
Specify explicitly what type of cable you want:

  • 1-phase or 3-phase

  • 5 metres or 7.5 metres

 
The costs depend on the type of cable to be replaced and the time that the technician will be working on the replacement.

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