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Knowledge Base
Produits

Trouvez toutes les ressources d'assistance disponibles pour nos produits.

Documentation

Trouvez ici les manuels pour les bornes de recharge Alfen

Utilisation des produits

Guides, FAQ et bonnes pratiques pour utiliser et optimiser les produits Alfen.

Installation des produits

Étapes d'installation, exigences techniques et support de configuration initiale.

Service

Dépannage, maintenance, mises à jour du firmware et demandes de support.

Orientation & Devis

Aperçus des produits, comparaisons et demande de devis personnalisé.

Livraison

Statut d'expédition, délais de livraison, emballage et instructions de réception.

Traitement des commandes

Statut de commande, documentation, modifications et administration post-commande.

Firmware

Mises à jour du firmware et notes de version pour les produits Alfen.

Pièces détachées

Trouvez et commandez des pièces détachées pour les produits Alfen.

Vidéos

Vidéos tutorielles pour l'installation et les remplacements.

Contents

23 articles

Orientation & Quotation

Orientation & Quotation FAQ

3D models Alfen charging stations

Alfen charging product selector

At which temperatures is a charging station operational?

Can I receive a quote before I place an order in the Alfen webshop?

Can you inform me about the possibilities of becoming a reseller of Alfen charging stations?

Can you upgrade Eve Single Pro-line or Eve Single S-Line from Socket Version to Fixed Cable Version?

Does Alfen offer training for charging stations?

Everything you need to know about a Smart Charging Network

Finding information about our products, components, and accessories

How can I contact one of the Sales Managers of Alfen Charging Equipment?

How does the Twin 5 Plus 25D60 differ from the Twin 5 Plus?

Is there a residual current protection in the charging station?

Is there a short-circuit protection in the charging station?

To what standards are Alfen products certified?

What are license codes and what do I need them for?

What are the prices of the different Alfen products?

What exactly does the Plug & Charge functionality mean?

What is the difference between an Eve Double Pro-line with single and double feeder cable?

What is the Smart Charging Network functionality?

Where do I find detailed information about the different products?

Which charging station is right for me?

Which languages are supported on the display of the charging stations?

Which OCPP versions are supported by Alfen?