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Finding information about our products, components, and accessories

Find product info, components, and accessories in our public knowledge base at knowledge.alfen.com and Webshop at shop.alfen.com.

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Overview

To find detailed information about our products, components, and accessories, you can use our Public Knowledge Base and Webshop. This guide will help you navigate these resources effectively.

Using the Public Knowledge Base (available for everyone)

  1. Visit ​​​​​​www.knowledge.alfen.com

  2. Explore the product documentation for detailed descriptions, usage instructions, and manuals.

  3. Check our dedicated Spare Parts section where we have extensive information about components needed for replacement.

  4. Use the search bar to type in what you are looking for.

Using the Webshop (only available for corporate customers with a registered account)

  1. Make sure you are a registered user, check this knowledge article to learn how to register: How to register for an Alfen Webshop account

  2. Visit the Alfen Webshop.

  3. Browse through the wide range of items available.

  4. Order Alfen chargers, accessories, spare part kits, and upgrades.

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