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KA-01350

Can you upgrade Eve Single Pro-line or Eve Single S-Line from Socket Version to Fixed Cable Version?

This knowledge article explains whether the EVE Single PRO-line socket version can be upgraded to a fixed cable version.

fixedsocketupgrade

With the introduction of firmware version 7.4, Eve Single S-line and Eve Single Pro-line charging stations with a socket now support permanent cable locking, enabling a more convenient and user-friendly charging experience. 

In case your charger is using an older firmware version, please update to version 7.4.4 or up. Please follow the update instruction for updating from outdated versions.


The feature can be configured using the ACE Service Installer;

  • Click the ‘power settings’ tab in the menu on the top.

  • Tick 'Advanced Settings'

  • Click ‘Connector 1’ in the menu on the left

  • In the ‘Connector type’ pulldown menu, select ‘Fixed cable’
    Note: Do not select any of the other options like 'Fixed cable type 1' or ‘Fixed cable type 2’

  • Reboot charger.
    This is essential to semi-permenantly lock the cable in the charger

If you ever need to disconnect the charging cable from the charger, please follow to above instructions, but select ‘Connector Type’ ‘Bals / Mennekes’ and reboot the charger.

Important: 
Alfen cannot be held responsible for water ingress or any consequential damage to the socket resulting from the use of this configuration.

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