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Knowledge Base
Products

Find all available support resources for our products.

Documentation

Find manuals for Alfen charging stations here

Using Products

Guides, FAQs, and best practices to operate and optimize Alfen products.

Installing Products

Installation steps, technical requirements, and initial configuration support.

Service

Troubleshooting, maintenance, firmware updates, and support requests.

Orientation & Quotation

Product overviews, comparisons, and request a tailored quotation.

Delivery

Shipping status, lead times, packaging, and receiving instructions.

Order Fulfillment

Order status, documentation, changes, and post-order administration.

Firmware

Firmware updates and release notes for Alfen products.

Spare Parts

Find and order spare parts for Alfen products.

Videos

Tutorial videos for installation and replacements.

Contents

78 articles

Eve Connect app

Privacy policy for the Eve Connect app

How do I connect my Charging Station to the Eve Connect App?

Setting up a wired connection with our apps

How to use the EVE Connect app in demo-mode

Requirements for the Eve Connect app

Questions about the Eve Connect app

Alfen Digital user terms and conditions

Questions about the charging station

Questions about Solar Charging

Difference between Comfort and Green mode for solar charging