Welcome, how can we help you?

Find all available support resources for our products.

Find manuals for Alfen charging stations here

Guides, FAQs, and best practices to operate and optimize Alfen products.

Installation steps, technical requirements, and initial configuration support.

Troubleshooting, maintenance, firmware updates, and support requests.

Product overviews, comparisons, and request a tailored quotation.

Shipping status, lead times, packaging, and receiving instructions.

Order status, documentation, changes, and post-order administration.

Firmware updates and release notes for Alfen products.

Find and order spare parts for Alfen products.

Tutorial videos for installation and replacements.

80 articles

Eve Connect app

Alfen Digital user terms and conditions

Difference between Comfort and Green mode for solar charging

How do I connect my Charging Station to the Eve Connect App?

How to use the EVE Connect app in demo-mode

Privacy policy for the Eve Connect app

Questions about Solar Charging

Questions about the charging station

Questions about the Eve Connect app

Requirements for the Eve Connect app

Setting up a wired connection with our apps

Unable to update firmware from Eve Connect using Android device