Each charging station has a detail page with multiple tabs for different operations. Here is an overview of what you can do from each tab.
Overview Tab
The default tab shows general charger information and provides quick actions:
Reboot — sends a remote reset command to the charger. Verify in the Logging tab.
Unlock Connector — remotely unlocks the charger’s connector (e.g. to release a stuck cable). Look for “Unlocked” in the Logging tab.
Remote Start Transaction — starts a charging session for a specific Charge card. Enter the Charge card UID, click Start.
Remote Stop Transaction — stops an active charging session.
Backoffice Tab
Manage the charger’s OCPP backoffice connections. See for details on configuring primary backoffice forwarding.
Manage the charger’s primary backoffice connection. Eve Control is always connected and is no longer shown here. A charger can have at most one additional backoffice (the primary) which handles authorisation and transactions. See KA-01452: Connect a Primary Backoffice for the full step-by-step instructions, including the self-service flow for adding a new private backoffice.
Configuration Tab
View and modify the charger’s OCPP configuration parameters (key-value pairs):
Filter — use the search field to find a parameter by name
Edit — click the edit icon next to a parameter to change its value, then click Save
Add variable — create a new configuration parameter
Key parameters:
AuthorizeRemoteTxRequests — when True, remote start transactions require Charge card authorisation; when False, remote starts are accepted without checking the Charge card
AuthorizationCacheEnabled — enables or disables the local authorisation cache on the charger
Logging Tab
A real-time log of all OCPP messages between the charger and Eve Control. This is your primary tool for verifying that operations have succeeded. Each row shows the message type, direction (Request/Response), and result.
Security Tab
Controls which Charge card authorisation profiles are active on the charger. Profiles can be dragged between the “Active” and “Available” lists:
Charge card-group — enables location-based access via Charge card groups. If this profile is removed from the active list, Charge cards with group-based access can no longer charge at this charger.
Diagnostics Tab
Request diagnostic data from the charger:
Select a date range using the calendar picker
Click Send request
Wait for the charger to process and upload the data (this may take 20 seconds or more)
Check the Logging tab for a DiagnosticsStatusNotification with status Uploaded
Firmware Tab
Update the charger’s firmware:
Click Select to open the firmware selection dialog
Choose a firmware version from the list (only versions your organisation has been granted access to are shown)
Click Update to initiate the firmware update
Check the Logging tab for firmware status notifications (e.g. Downloading, Installed)
Charge cards Tab
Manage which Charge cards have direct access to this charger. You can add Charge cards individually or remove them. This is the “direct access” method described in KA-01455.
Locations Tab
View and manage which locations this charger is assigned to. You can add the charger to a location or remove it.