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Kennisbank
Producten

Vind alle beschikbare ondersteuningsbronnen voor onze producten.

Documentatie

Vind hier handleidingen voor Alfen laadstations

Producten gebruiken

Handleidingen, veelgestelde vragen en best practices voor het bedienen en optimaliseren van Alfen producten.

Producten installeren

Installatiestappen, technische vereisten en ondersteuning bij de eerste configuratie.

Service

Probleemoplossing, onderhoud, firmware-updates en ondersteuningsverzoeken.

Oriëntatie & Offerte

Productoverzichten, vergelijkingen en een offerte op maat aanvragen.

Levering

Verzendstatus, levertijden, verpakking en ontvangstinstructies.

Orderafhandeling

Orderstatus, documentatie, wijzigingen en administratie na bestelling.

Firmware

Firmware-updates en release notes voor Alfen producten.

Reserveonderdelen

Vind en bestel reserveonderdelen voor Alfen producten.

Video's

Instructievideo's voor installatie en vervangingen.

Contents

23 artikelen

Orientation & Quotation

Orientation & Quotation FAQ

3D models Alfen charging stations

Alfen charging product selector

At which temperatures is a charging station operational?

Can I receive a quote before I place an order in the Alfen webshop?

Can you inform me about the possibilities of becoming a reseller of Alfen charging stations?

Can you upgrade Eve Single Pro-line or Eve Single S-Line from Socket Version to Fixed Cable Version?

Does Alfen offer training for charging stations?

Everything you need to know about a Smart Charging Network

Finding information about our products, components, and accessories

How can I contact one of the Sales Managers of Alfen Charging Equipment?

How does the Twin 5 Plus 25D60 differ from the Twin 5 Plus?

Is there a residual current protection in the charging station?

Is there a short-circuit protection in the charging station?

To what standards are Alfen products certified?

What are license codes and what do I need them for?

What are the prices of the different Alfen products?

What exactly does the Plug & Charge functionality mean?

What is the difference between an Eve Double Pro-line with single and double feeder cable?

What is the Smart Charging Network functionality?

Where do I find detailed information about the different products?

Which charging station is right for me?

Which languages are supported on the display of the charging stations?

Which OCPP versions are supported by Alfen?