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Twin

Twin 4XL

Firmware updates and related information for chargers using the NG-Platform

Firmware NG-Platform

NG-Firmware version 7.1.0

Knowledge articles about spare part kits.
You can also find spare part via the product-pages.  Click 'Products' from the main-menu and open the 'Spare Parts' section.

Spare Parts

Fuse CH10x38 gG 20A/400V

T2 socket Eve Double

Residual Current Circuit Breaker RCCB

Information on NG-Firmware version 4.15.6

NG-Firmware version 4.15.6

This page provides information on Firmware version 5.6.1

NG Firmware version 5.6.1

Actuator T2 Socket Lock

NG-Firmware version 7.4.6

Door handle Twin/PG

Fuse CH10x38 gG 32A/400V

Switch Disconnector 4P 80A

Cable for kWh modbus Twin

Cable for kWh modbus NG920

NG-Firmware version 7.0.5

Cable to Power NG920 Twin

This article provides information on the different firmware versions for chargers using the NG-Platform

Release notes - Firmware updates NG-Platform (NG-910 / NG-920)

Energy Meter

Power Entry

Cable RCCB kWh Twin

Interface Sticker Twin

Fuse Holder 14x51

Here you can find the standby currents for Alfen chargers

Knowledge articles about electrical installation.

Electrical installation

How much energy does a charging station consume in standby mode?

Shutter lid for Eve Single and Twin

NG-Firmware version 4.12

This article inform on firmware version 7.4.0 for the NG-Platform

NG-Firmware version 7.4.0

Knowledge articles to assist users of Alfen chargers

Consumer

Does my charger have a MID meter?

This article inform on firmware version 7.4.5 for the NG-Platform

NG-Firmware version 7.4.5

This page provides information on Firmware version 4.15.7

NG-Firmware version 4.15.7

RCCB B 4P 30mA 63A

Actuator T2S socket lock

Lid Axl Rework

RFID NFC Reader

Powerboard Eve Double Pro-line

This article informs on firmware version 7.4.2 for the NG-Platform

NG-Firmware version 7.4.2

This article explains the ways to add a charge pass to a charger that uses Alfens NG-Platform

Knowledge articles about the configuration topic.

Configuration

How to add an additional charge card to the charging station that uses the NG-Platform

Step-by-step guide to configure Active Load Balancing (ALB) via the MyEve app

The MyEve app is no longer maintened and can only be used on NG-chargers. It will be succeeded by Eve Install

MyEve app

How to configure Active Load Balancing (ALB) via the MyEve app (NG-Platform only)

Fuse CH10x38 25A/400V

GSM Antenne

Knowledge articles about troubleshooting issues on charging stations.

Troubleshooting

SCN Cross Platform Compatibility

This article informs on firmware version 7.4.4 for the NG-Platform

NG-Firmware version 7.4.4

Flat cable 6mA detection-NG920

T2 Socket Twin FR

This article describes the difference between encryption key A and B on charger with the NG-platform.

What is the difference between firmware files with encryption key A or B?

NG-Firmware version 5.6.0

NG-Firmware version 7.1.3

Control board Eve Double

Fuse Holder 10x38 CMC 101

Cable Twin Interface

Mini Fuse 5x20 FF 4A/250V

This step-by-step guide will help you to program a new Control Board that is installed in a charger using the NG-Platform

Configuring a new Control Board (NG)

Cable PP/CP Twin

Cover for NG920

Information on NG-Firmware version 6.6.2-4396-BL-upgrade

NG-Firmware version 6.6.2-4396-BL-upgrade

This page provides information on Firmware version 7.3.0