Information on NG-Firmware version 4.15.6

NG-Firmware version 4.15.6

This page provides information on Firmware version 5.6.1-4381

NG Firmware version 5.6.1-4381

LADMOD Right AFIR

Actuator T2 Socket Lock

Door handle Twin/PG

Fuse CH10x38 gG 32A/400V

Switch Disconnector 4P 80A

Installation Materials PG-Line

T2 socket PG L

This article provides information on the different firmware versions for chargers using the NG-Platform

Release notes - Firmware updates NG-Platform (NG-910 / NG-920)

Cover IVU Adapter Eichrecht

This article explains how a personized logo can be uploaded to the charger.

How can I change the logo on the display of the charging station remotely?

Here you can find the standby currents for Alfen chargers

How much energy does a charging station consume in standby mode?

Fuse Holder 10x38

NG-Firmware version 4.12

This article inform on firmware version 7.4 for the NG-Platform

NG-Firmware version 7.4.0

This page provides information on Firmware version 4.15.7

NG-Firmware version 4.15.7

T2 Socket PG R

RFID NFC Reader

Powerboard Eve Double Pro-line

This article informs on firmware version 7.4.2 for the NG-Platform

NG-Firmware version 7.4.2

This article explains the ways to add a charge pass to a charger that uses Alfens NG-Platform

How to add an additional charge card to the charging station that uses the NG-Platform

Step-by-step guide to configure Active Load Balancing (ALB) via the MyEve app

How to configure Active Load Balancing (ALB) via the MyEve app

Residual Current Circuit Breaker B 30mA 40A

SCN Cross Platform Compatibility

Display Eve Double

Earth bar + Fixation Twin

Energy Meter Eichrecht

NG-Firmware version 5.6.0

LADMOD Left AFIR

NG-Firmware version 7.1.3

Control board Eve Double

Mini Fuse 5x20 FF 4A/250V

This step-by-step guide will help you to program a new Control Board that is installed in a charger using the NG-Platform

Configuring a new Control Board (NG)

Information on NG-Firmware version 6.6.2-4396-BL-upgrade

NG-Firmware version 6.6.2-4396-BL-upgrade

This page provides information on Firmware version 7.3.0

NG-Firmware version 7.3.0

Bolts internal m4x8 nickel

NG-Firmware version 7.2.0

NG-Firmware version 7.1.6

Cable IVU-CTL PG-line

4G Upgrade Kit NG920

Eve Single Pro-line DE, Eve Double Pro-line DE, Eve Double PG-line - Eichrecht Addendum

Eve Single Pro-line DE, Eve Double Pro-line DE, Eve Double PG-line - Verwendungsanlage

Direct charging AFIR - Implementation guide

Eve Double PG-line - Installation & User manual

https://alfen.api.crm4.dynamics.com/api/data/v9.2/$metadata#alf_knowledgewebsiteproducts(alf_knowledgewebsiteproductid,alf_title)/$entity

Eve Double PG-line

Alfen's Eve Double PG-line: A dual socket charging station that conforms to calibration law

Alfen Eve Double PG-line: Eine eichrechtskonforme duale Ladesäule

Alfen Eve Double PG-line: Un'infrastruttura di ricarica a due prese conforme alla Eichrecht

https://alfen.api.crm4.dynamics.com/api/data/v9.2/$metadata#knowledgearticles(knowledgearticle_category(categoryid,categorynumber,title,description))/$entity

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This page provides information on Firmware version 4.15.6</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Version:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">4.15.6</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Release date:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">13-10-2021</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Platform:</strong></span></span></div><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">NG (Next Generation):</span></p><ul style="list-style-position: initial; margin-bottom: 1em; margin-top: 1em"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e72e33da734ea252652907257bd0126c8"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single S-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ecb2e1fc2af1a67d857220fa1f75a504c"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single Pro-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e38b601ae75ae523244d0753844f37d03"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double Pro-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="efeb435b17b2b216ffe820cf216aa3f3f"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double PG-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e8636f694d11b9a5ba11e255cedf8496e"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Twin4XL (NG920)</span></p></li></ul><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The firmware file has the extension *.fwi</span></p></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Most notable changes:</strong></span></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Firmware release 4.15.6 is a hotfix release that incorporates a single bug fix for chargers on firmware 4.15.4 that can not install newer firmware versions.</span><br>&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Remarks:</strong></span></span></div><div data-wrapper="true"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">In case updating a charger from firmware version 4.15.4 to a higher version fails, please first install this version 4.15.6 and after successful installation proceed with </span><a href="https://knowledge.alfen.com/categories/CAT-00916/KA-01244" target="_blank" rel="noopener noreferrer"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">the next firmware version in the advised update path</span></a><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">.</span><br>&nbsp;</div></div></div></div></div>

Knowledge articles about firmware and firmware updates.

Firmware

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI, Helvetica Neue, sans-serif; font-size: 12px" data-wrapper="true" dir="ltr"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 22px"><strong>Firmware version 5.6.1-4381</strong></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This page provides information on Firmware version 5.6.1-4381</span><br><br><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Additional Info:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This firmware version replaces earlier version 5.6.0 as an intermediate version to update from outdated versions.</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Version:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">5.6.1-4381</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Release date:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">04-12-2025</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Platform:</strong></span></span></div><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">NG (Next Generation):</span></p><ul style="list-style-position: inside"><li><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single S-line (NG910)</span></li><li><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single Pro-line (NG910)</span></li><li><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double Pro-line (NG920)</span></li><li><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Twin4XL (NG920)</span></li></ul><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The firmware file has the extension *.fwi</span></p></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Most notable changes:</strong></span></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><br>&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Remarks:</strong></span></span></div><div data-wrapper="true">&nbsp;</div></div></div></div></div>

Knowledge articles about spare part kits.
We are working to add filtering per model, for now, please visit, 'Products' and open the 'Spare Parts' section.

Spare Parts

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div class="header_top" data-v-fe28d607=""><div class="title_container" data-v-fe28d607=""><h1 class="title" data-ui-content="Actuator T2 Socket Lock" data-ui-id="page-title" data-v-fe28d607="" title="Actuator T2 Socket Lock">Actuator T2 Socket Lock</h1></div></div></div><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div class="rw_adf_document page" data-v-b898688c=""><div class="content document_adf_content" data-v-b898688c="" data-v-9f7b400c=""><div class="p-panel p-component refined-panel macro-component-node macro-panel-component" data-pc-section="root" data-pc-name="panel" data-ui-id="panel-macro" data-p="" data-v-9f7b400c="" data-v-a61c65b5="" data-v-6214239b=""><div class="p-panel-content-container" data-pc-section="contentcontainer" id="pv_id_7_8_0_content"><div class="p-panel-content" data-pc-section="content"><div class="panel-macro-content-container" data-v-6214239b=""><div class="panel-macro-content" data-v-6214239b="" data-v-6fc7536b=""><div class="panel-content-container" data-v-6fc7536b=""><blockquote style="border: none"><div class="stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f="">Only for professional use by qualified personnel and professionals. For sale and delivery of Spare Part kits, the Alfen general terms and conditions of sale (the ‘General Terms’) and the Alfen Carry-in Warranty (the ‘”Warranty”) applies, which can be downloaded here: </span></span><a href="https://alfen.com/en-nl/terms-conditions" target="_blank" rel="noopener noreferrer"><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f="">Terms &amp; Conditions</span></span></a><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f=""> repair and/or maintenance of the Alfen Product(s) by an unauthorized party may result in loss of warranty.</span></span></div></blockquote></div></div></div></div></div></div><h2 class="rw_heading" data-v-9f7b400c="" data-v-e46a684f="" id="SPK-Actuator-T2-socket-lock-803873810"><span class="text_node" data-v-e46a684f="" data-v-eb79c009="">SPK Actuator T2 socket lock 803873810-ICU</span></h2><p style="margin: 0" data-v-9f7b400c="" data-v-97f42bc7=""><span class="text_node" data-v-97f42bc7="" data-v-eb79c009="">With this kit, you can replace the actuator mounted on the socket. It serves to lock the cable.</span></p><div class="p-panel p-component refined-panel macro-component-node macro-panel-component" data-pc-section="root" data-pc-name="panel" data-ui-id="panel-macro" data-p="" data-v-9f7b400c="" data-v-a61c65b5="" data-v-6214239b=""><div class="p-panel-content-container" data-pc-section="contentcontainer" id="pv_id_7_11_0_content"><div class="p-panel-content" data-pc-section="content"><div class="panel-macro-content-container" data-v-6214239b=""><div class="content-icon" data-v-6214239b="">&nbsp;</div><div class="panel-macro-content" data-v-6214239b="" data-v-6fc7536b=""><div class="panel-content-container" data-v-6fc7536b=""><blockquote style="border: none"><p class="macro-component-content" style="margin: 0" data-v-a61c65b5="" data-v-97f42bc7=""><span class="text_node" data-v-97f42bc7="" data-v-eb79c009=""><strong>EU and DE variants only! This instruction is not applicable for the FR product with shutter socket.</strong></span></p></blockquote></div></div></div></div></div></div><h2 class="rw_heading" data-v-9f7b400c="" data-v-e46a684f="" id="Contents-of-the-kit"><span class="text_node" data-v-e46a684f="" data-v-eb79c009="">Contents of the kit</span></h2><figure class="table ck-plugin-table" style="border-collapse: collapse; border-spacing: 0; border: 1px double rgba(179, 179, 179, 1); display: table; float: left; height: auto; margin: 1em 0; overflow: hidden; width: 41.9%"><table class="ck-table-resized" style="height: auto; border-collapse: collapse; border-spacing: 0; border: 1px double rgba(179, 179, 179, 1); display: table; overflow: hidden; width: 100%"><colgroup><col style="width: 20.4%"><col style="width: 59.51%"><col style="width: 20.09%"></colgroup><tbody><tr><td style="vertical-align: middle; border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em"><h3 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.25rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.5rem; margin: 0; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" id="Part-number" data-v-c6e36616="" data-v-e46a684f=""><span style="font-size: 1.25rem"><span class="text_node" style="line-height: 1.5rem" data-v-e46a684f="" data-v-eb79c009="">Part number</span></span></h3></td><td style="vertical-align: middle; border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em"><h3 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.25rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.5rem; margin: 0; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" id="Description" data-v-c6e36616="" data-v-e46a684f=""><span style="font-size: 1.25rem"><span class="text_node" style="line-height: 1.5rem" data-v-e46a684f="" data-v-eb79c009="">Description</span></span></h3></td><td style="vertical-align: middle; border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em"><h3 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.25rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.5rem; margin: 0; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" id="Quantity-in-the-kit" data-v-c6e36616="" data-v-e46a684f=""><span style="font-size: 1.25rem"><span class="text_node" style="line-height: 1.5rem" data-v-e46a684f="" data-v-eb79c009="">Quantity in the kit</span></span></h3></td></tr><tr><td style="vertical-align: middle; border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em"><h5 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1rem; font-style: normal; font-weight: 700; letter-spacing: normal; line-height: 1.125rem; margin: 0; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" id="107386150-ICU" data-v-c6e36616="" data-v-e46a684f=""><span style="font-size: 1rem"><span class="text_node" style="line-height: 1.125rem" data-v-e46a684f="" data-v-eb79c009="">107386150-ICU</span></span></h5></td><td style="vertical-align: middle; border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em"><h5 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1rem; font-style: normal; font-weight: 700; letter-spacing: normal; line-height: 1.125rem; margin: 0; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" id="Micro-Actuator-Hella-11122-02" data-v-c6e36616="" data-v-e46a684f=""><span style="font-size: 1rem"><span class="text_node" style="line-height: 1.125rem" data-v-e46a684f="" data-v-eb79c009="">Micro Actuator Hella 11122-02</span></span></h5></td><td style="vertical-align: middle; border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">1</td></tr></tbody></table></figure><div class="rw_adf_layout_section" data-v-9f7b400c="" data-v-85bc4fcb=""><div class="rw_adf_layout_column column_width_33" data-v-85bc4fcb="" data-v-c6e36616=""><h3 class="rw_heading" data-v-c6e36616="" data-v-e46a684f="" id="Part-number">&nbsp;</h3></div><div class="rw_adf_layout_column column_width_33" data-v-85bc4fcb="" data-v-c6e36616=""><h3 class="rw_heading" data-v-c6e36616="" data-v-e46a684f="" id="Quantity-in-the-kit">&nbsp;</h3></div></div><div class="rw_adf_layout_section" data-v-9f7b400c="" data-v-85bc4fcb=""><div class="rw_adf_layout_column column_width_33" data-v-85bc4fcb="" data-v-c6e36616=""><figure class="image image_resized" style="display: table; clear: both; text-align: center; margin: 0.9em auto; min-width: 50px; height: auto; max-width: 4608px"><img style="display: block; height: auto; max-width: 100%; width: 4608px" src="/api/data/v9.0/msdyn_knowledgearticleimages(050d5fa8-ef54-f111-bec7-000d3a239e77)/msdyn_blobfile/$value" width="4608" height="3456" data-msdynid="___050d5fa8-ef54-f111-bec7-000d3a239e77___" data-msdyntype="data:image/jpeg;base64"></figure></div></div><p style="margin: 0" data-v-9f7b400c="" data-v-97f42bc7="">&nbsp;</p><figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=iYlsAmwz1YU"><div style="position: relative; padding-bottom: 56.2493%; height: 0"><iframe src="https://www.youtube.com/embed/iYlsAmwz1YU" style="position: absolute; width: 100%; height: 100%; top: 0; left: 0" allowfullscreen="" sandbox="allow-scripts allow-same-origin allow-forms"></iframe></div></div></figure><figure class="media"><div data-oembed-url="https://www.youtube.com/watch?v=mz5Uiw1_XSQ"><div style="position: relative; padding-bottom: 56.2493%; height: 0"><iframe src="https://www.youtube.com/embed/mz5Uiw1_XSQ" style="position: absolute; width: 100%; height: 100%; top: 0; left: 0" allowfullscreen="" sandbox="allow-scripts allow-same-origin allow-forms"></iframe></div></div></figure><h2 class="rw_heading" data-v-9f7b400c="" data-v-e46a684f="" id="Step-by-step-summarized-instruction-for-&quot;SPK-Actuator-T2-socket-lock&quot;">&nbsp;</h2><p style="margin: 0" data-v-dbea432c="" data-v-97f42bc7="">&nbsp;</p><p style="margin: 1em 0"><img class="image_resized" style="height: auto; max-width: 100%; width: 683px" src="/api/data/v9.0/msdyn_knowledgearticleimages(070d5fa8-ef54-f111-bec7-000d3a239e77)/msdyn_blobfile/$value" width="683" height="633" data-msdynid="___070d5fa8-ef54-f111-bec7-000d3a239e77___" data-msdyntype="data:image/png;base64"></p><p style="margin: 1em 0"><strong>Replacement Instructions</strong></p><figure class="table ck-plugin-table" style="border-collapse: collapse; border-spacing: 0; border: 1px double rgba(179, 179, 179, 1); display: table; height: auto; margin: 1em 0; overflow: hidden; width: auto"><table style="width: auto; height: auto; border-collapse: collapse; border-spacing: 0; border: 1px double rgba(179, 179, 179, 1); display: table; overflow: hidden"><tbody><tr><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em; vertical-align: top"><strong>Eve Single Plus</strong></td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em; vertical-align: top"><strong>Eve Double Plus</strong></td></tr><tr><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em; vertical-align: top"><p style="margin: 1em 0"><img class="image_resized" style="height: auto; max-width: 100%; width: 633px" src="/api/data/v9.0/msdyn_knowledgearticleimages(afafcb21-225b-f111-bec7-000d3a239b11)/msdyn_blobfile/$value" width="633" height="898" data-msdynid="___afafcb21-225b-f111-bec7-000d3a239b11___" data-msdyntype="data:image/png;base64"></p><p style="margin: 1em 0"><img class="image_resized" style="height: auto; max-width: 100%; width: 632px" src="/api/data/v9.0/msdyn_knowledgearticleimages(b1afcb21-225b-f111-bec7-000d3a239b11)/msdyn_blobfile/$value" width="632" height="895" data-msdynid="___b1afcb21-225b-f111-bec7-000d3a239b11___" data-msdyntype="data:image/png;base64"></p><p style="margin: 1em 0"><img class="image_resized" style="height: auto; max-width: 100%; width: 632px" src="/api/data/v9.0/msdyn_knowledgearticleimages(b3afcb21-225b-f111-bec7-000d3a239b11)/msdyn_blobfile/$value" width="632" height="897" data-msdynid="___b3afcb21-225b-f111-bec7-000d3a239b11___" data-msdyntype="data:image/png;base64"></p><p style="margin: 1em 0"><img class="image_resized" style="height: auto; max-width: 100%; width: 636px" src="/api/data/v9.0/msdyn_knowledgearticleimages(b5afcb21-225b-f111-bec7-000d3a239b11)/msdyn_blobfile/$value" width="636" height="897" data-msdynid="___b5afcb21-225b-f111-bec7-000d3a239b11___" data-msdyntype="data:image/png;base64"></p></td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em; vertical-align: top"><figure class="image image_resized" style="display: table; clear: both; text-align: center; margin: 0.9em auto; min-width: 50px; max-width: 646px"><img style="display: block; height: auto; max-width: 100%; width: 646px" src="/api/data/v9.0/msdyn_knowledgearticleimages(0a0d5fa8-ef54-f111-bec7-000d3a239e77)/msdyn_blobfile/$value" width="646" height="914" data-msdynid="___0a0d5fa8-ef54-f111-bec7-000d3a239e77___" data-msdyntype="data:image/png;base64"></figure><figure class="image image_resized" style="display: table; clear: both; text-align: center; margin: 0.9em auto; min-width: 50px; max-width: 643px"><img style="display: block; height: auto; max-width: 100%; width: 643px" src="/api/data/v9.0/msdyn_knowledgearticleimages(0c0d5fa8-ef54-f111-bec7-000d3a239e77)/msdyn_blobfile/$value" width="643" height="909" data-msdynid="___0c0d5fa8-ef54-f111-bec7-000d3a239e77___" data-msdyntype="data:image/png;base64"></figure><p style="margin: 1em 0"><img class="image_resized" style="height: auto; max-width: 648px" data-msdynid="___19e5aad2-235b-f111-bec7-000d3a239b11___" data-msdyntype="data:image/png;base64" src="/api/data/v9.0/msdyn_knowledgearticleimages(19e5aad2-235b-f111-bec7-000d3a239b11)/msdyn_blobfile/$value" width="648" height="919"></p><figure class="image image_resized" style="display: table; clear: both; text-align: center; margin: 0.9em auto; min-width: 50px; max-width: 673px"><img style="display: block; height: auto; max-width: 100%; width: 673px" src="/api/data/v9.0/msdyn_knowledgearticleimages(0e0d5fa8-ef54-f111-bec7-000d3a239e77)/msdyn_blobfile/$value" width="673" height="952" data-msdynid="___0e0d5fa8-ef54-f111-bec7-000d3a239e77___" data-msdyntype="data:image/png;base64"></figure></td></tr></tbody></table></figure><p style="margin: 1em 0">&nbsp;</p><p style="margin: 1em 0">&nbsp;</p><p style="margin: 1em 0">&nbsp;</p><p style="margin: 1em 0">&nbsp;</p></div></div></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><h1 class="title" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.75rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 2rem; margin: 0; text-align: left; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" title="Door handle Twin/PG" data-ui-content="Door handle Twin/PG" data-ui-id="page-title" data-v-fe28d607="">Door handle Twin/PG</h1><p style="margin: 0">&nbsp;</p><blockquote><div class="stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f="">Only for professional use by qualified personnel and professionals. For sale and delivery of Spare Part kits, the Alfen general terms and conditions of sale (the ‘General Terms’) and the Alfen Carry-in Warranty (the ‘”Warranty”) applies, which can be downloaded here: </span></span><a href="https://alfen.com/en-nl/terms-conditions" target="_blank" rel="noopener noreferrer"><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f="">Terms &amp; Conditions</span></span></a><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f=""> repair and/or maintenance of the Alfen Product(s) by an unauthorized party may result in loss of warranty.</span></span></div></blockquote><h2 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.5rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.75rem; margin: 2.5rem 0 0.75rem; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" id="SPK-Door-handle-Twin-/-PG-803873832" data-v-9f7b400c="" data-v-e46a684f=""><span style="font-size: 1.5rem"><span class="text_node" style="line-height: 1.75rem" data-v-e46a684f="" data-v-eb79c009="">SPK Door handle Twin / PG 803873832</span></span><span class="bump hidden large copy_button" style="display: inline-block; margin-left: 6px" data-ui-id="" data-happo-hide="copy-button" data-v-92a194f2=""><button class="p-button p-component p-button-icon-only p-button-secondary p-button-sm" style="background-color: rgba(0, 0, 0, 0); border-radius: 3px; border: 0 solid rgba(241, 245, 249, 1); color: rgba(71, 85, 105, 1); display: inline-flex; font-size-adjust: inherit; height: 31.5px; opacity: 0; outline-color: rgba(0, 0, 0, 0); overflow: hidden; padding: 0; position: relative; width: 31.5px" data-pc-section="root" data-p-severity="secondary" data-p-disabled="false" data-pc-name="button" type="button" data-p="small icon-only" data-v-92a194f2=""></button></span></h2><h2 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.5rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.75rem; margin: 2.5rem 0 0.75rem; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" id="Contents-of-the-kit" data-v-9f7b400c="" data-v-e46a684f=""><span style="font-size: 1.5rem"><span class="text_node" style="line-height: 1.75rem" data-v-e46a684f="" data-v-eb79c009="">Contents of the kit</span></span><span class="bump hidden large copy_button" style="display: inline-block; margin-left: 6px" data-ui-id="" data-happo-hide="copy-button" data-v-92a194f2=""><button class="p-button p-component p-button-icon-only p-button-secondary p-button-sm" style="background-color: rgba(0, 0, 0, 0); border-radius: 3px; border: 0 solid rgba(241, 245, 249, 1); color: rgba(71, 85, 105, 1); display: inline-flex; font-size-adjust: inherit; height: 31.5px; opacity: 0; outline-color: rgba(0, 0, 0, 0); overflow: hidden; padding: 0; position: relative; width: 31.5px" data-pc-section="root" data-p-severity="secondary" data-p-disabled="false" data-pc-name="button" type="button" data-p="small icon-only" data-v-92a194f2=""></button></span></h2><figure class="table ck-plugin-table" style="border-collapse: collapse; border-spacing: 0; border: 1px double rgba(179, 179, 179, 1); display: table; float: left; height: auto; margin-right: var(--ck-content-table-style-spacing, 0); overflow: hidden; width: 39.16%"><table class="ck-table-resized" style="height: auto; border-collapse: collapse; border-spacing: 0; border: 1px double rgba(179, 179, 179, 1); display: table; overflow: hidden; width: 100%"><colgroup><col style="width: 24.36%"><col style="width: 55.2%"><col style="width: 20.44%"></colgroup><tbody><tr><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em"><span style="font-size: 12pt">Part number</span></td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em"><span style="font-size: 12pt">Description</span></td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em"><span style="font-size: 12pt">Quantity in the kit</span></td></tr><tr><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em"><div class="stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><div class="rw_adf_layout_column column_width_33" style="margin: 0; min-width: 0; padding: 0" data-v-c6e36616="" data-v-85bc4fcb=""><h5 class="rw_heading" style="color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif !important; font-size: 1rem; font-weight: 700; line-height: 1.125rem; margin: 0; vertical-align: middle" data-v-e46a684f="" data-v-c6e36616="" id="201900156-ICU"><span style="font-size: 1rem"><span class="text_node" style="line-height: 1.125rem" data-v-eb79c009="" data-v-e46a684f="">201900156-ICU</span></span></h5></div></div></td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><div class="rw_adf_layout_column column_width_33" style="margin: 0; min-width: 0; padding: 0" data-v-c6e36616="" data-v-85bc4fcb=""><h5 class="rw_heading" style="color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif !important; font-size: 1rem; font-weight: 700; line-height: 1.125rem; margin: 0; vertical-align: middle" data-v-e46a684f="" data-v-c6e36616="" id="Emka-double-cylinder-door-handle"><span style="font-size: 1rem"><span class="text_node" style="line-height: 1.125rem" data-v-eb79c009="" data-v-e46a684f="">Emka double cylinder door handle</span></span></h5></div></div></td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">1</td></tr></tbody></table></figure><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div class="rw_adf_layout_column column_width_33" style="margin: 0; min-width: 0; padding: 0" data-v-85bc4fcb="" data-v-c6e36616=""><h3 class="rw_heading" style="color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif !important; font-size: 1.25rem; font-weight: 400; line-height: 1.5rem; margin: 0; vertical-align: middle" id="Part-number" data-v-c6e36616="" data-v-e46a684f=""><span class="bump hidden small copy_button" style="display: inline-block; margin-left: 4.5px" data-ui-id="" data-happo-hide="copy-button" data-v-92a194f2=""><button class="p-button p-component p-button-icon-only p-button-secondary p-button-sm" style="background-color: rgba(0, 0, 0, 0); border-radius: 3px; border: 0 solid rgba(241, 245, 249, 1); color: rgba(71, 85, 105, 1); display: inline-flex; font-size-adjust: inherit; height: 24px; opacity: 0; outline-color: rgba(0, 0, 0, 0); overflow: hidden; padding: 0; position: relative; width: 24px" data-pc-section="root" data-p-severity="secondary" data-p-disabled="false" data-pc-name="button" type="button" data-p="small icon-only" data-v-92a194f2=""></button></span></h3></div></div><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="margin: 0; padding: 0" data-v-51af1e76="">&nbsp;</div><div style="margin: 0; padding: 0" data-v-51af1e76="">&nbsp;</div><div style="margin: 0; padding: 0" data-v-51af1e76="">&nbsp;</div><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><figure class="image" style="display: table; clear: both; text-align: center; margin: 0.9em auto; min-width: 50px; max-width: 100%"><img style="display: block; height: auto; max-width: 100%; width: 400px" width="400" height="267" data-msdynid="___b34c1fbc-1055-f111-bec7-002248823d81___" data-msdyntype="data:image/png;base64" src="/api/data/v9.0/msdyn_knowledgearticleimages(b34c1fbc-1055-f111-bec7-002248823d81)/msdyn_blobfile/$value"></figure></div><div style="margin: 0; padding: 0" data-v-51af1e76="">&nbsp;</div></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; margin: 0; padding: 0; width: 1030.75px" data-v-fe28d607=""><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; margin: 0; padding: 0; width: 1030.75px" data-v-fe28d607=""><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; margin: 0; padding: 0; width: 1030.75px" data-v-fe28d607=""><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; margin: 0; padding: 0; width: 1030.75px" data-v-fe28d607=""><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; margin: 0; padding: 0; width: 1030.75px" data-v-fe28d607=""><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; margin: 0; padding: 0; width: 1030.75px" data-v-fe28d607=""><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; margin: 0; padding: 0; width: 1030.75px" data-v-fe28d607=""><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; margin: 0; padding: 0; width: 1030.75px" data-v-fe28d607=""><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; margin: 0; padding: 0; width: 1030.75px" data-v-fe28d607=""><h1 class="title" style="color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif !important; font-size: 1.75rem; font-weight: 400; line-height: 2rem; margin: 0; text-align: left" title="Fuse CH10x38 gG 32A/400V" data-ui-content="Fuse CH10x38 gG 32A/400V" data-ui-id="page-title" data-v-fe28d607="">Fuse CH10x38 gG 32A/400V</h1></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607="" data-v-165133b7=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-165133b7="" data-v-e4f0761e=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-165133b7="" data-v-fe28d607=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-e4f0761e="" data-v-165133b7=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607="" data-v-165133b7=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-165133b7="" data-v-e4f0761e=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-165133b7="" data-v-fe28d607=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-e4f0761e="" data-v-165133b7=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607="" data-v-165133b7=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-165133b7="" data-v-e4f0761e=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-165133b7="" data-v-fe28d607=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-e4f0761e="" data-v-165133b7=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607="" data-v-165133b7=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-165133b7="" data-v-e4f0761e=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-165133b7="" data-v-fe28d607=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-e4f0761e="" data-v-165133b7=""><br>&nbsp;</div></div></div></div><p style="margin: 0">&nbsp;</p><blockquote><div class="stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f="">Only for professional use by qualified personnel and professionals. For sale and delivery of Spare Part kits, the Alfen general terms and conditions of sale (the ‘General Terms’) and the Alfen Carry-in Warranty (the ‘”Warranty”) applies, which can be downloaded here: </span></span><a href="https://alfen.com/en-nl/terms-conditions" target="_blank" rel="noopener noreferrer"><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f="">Terms &amp; Conditions</span></span></a><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f=""> repair and/or maintenance of the Alfen Product(s) by an unauthorized party may result in loss of warranty.</span></span></div></blockquote><h2 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.5rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.75rem; margin: 2.5rem 0 0.75rem; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" id="SPK-Fuse-CH10x38-gG-32A/400V-803873883" data-v-9f7b400c="" data-v-e46a684f=""><span style="font-size: 1.5rem"><span class="text_node" style="line-height: 1.75rem" data-v-e46a684f="" data-v-eb79c009="">SPK Fuse CH10x38 gG 32A/400V 803873883</span></span></h2><h2 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.5rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.75rem; margin: 2.5rem 0 0.75rem; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" data-v-e46a684f="" data-v-9f7b400c="" id="SPK-Fuse-CH10x38-gG-20A/400V-803873882"><br>C<span style="font-size: 1.5rem"><span class="text_node" style="line-height: 1.75rem" data-v-e46a684f="" data-v-eb79c009="">ontents of the kit</span></span><span class="bump hidden large copy_button" style="display: inline-block; margin-left: 6px" data-ui-id="" data-happo-hide="copy-button" data-v-92a194f2=""><button class="p-button p-component p-button-icon-only p-button-secondary p-button-sm" style="background-color: rgba(0, 0, 0, 0); border-radius: 3px; border: 0 solid rgba(241, 245, 249, 1); color: rgba(71, 85, 105, 1); display: inline-flex; font-size-adjust: inherit; height: 31.5px; opacity: 0; outline-color: rgba(0, 0, 0, 0); overflow: hidden; padding: 0; position: relative; width: 31.5px" data-pc-section="root" data-p-severity="secondary" data-p-disabled="false" data-pc-name="button" type="button" data-p="small icon-only" data-v-92a194f2=""></button></span></h2><figure class="table" style="float: left; height: auto; margin-right: var(--ck-content-table-style-spacing, 0); width: 37.12%"><table class="ck-plugin-table ck-table-resized" style="height: auto; border-collapse: collapse; border-spacing: 0; border: 1px double rgba(179, 179, 179, 1); display: table; overflow: hidden; width: 100%"><colgroup><col style="width: 19.12%"><col style="width: 55.11%"><col style="width: 25.77%"></colgroup><tbody><tr><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Part number</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Description</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Quantity in the kit</td></tr><tr><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">104073191-ICU</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Buispatroon 10x38 32A</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">10</td></tr></tbody></table></figure><p style="margin: 0">&nbsp;</p><p style="margin: 0">&nbsp;</p><p style="margin: 0">&nbsp;</p><p style="margin: 0">&nbsp;</p><p style="margin: 1em 0"><img style="height: auto; max-width: 100%; width: 400px" data-msdynid="___498e5abd-ab55-f111-bec7-002248823d81___" data-msdyntype="data:image/png;base64" src="/api/data/v9.0/msdyn_knowledgearticleimages(498e5abd-ab55-f111-bec7-002248823d81)/msdyn_blobfile/$value" width="400" height="267"></p></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><h1 class="title" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.75rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 2rem; margin: 0; text-align: left; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" title="Switch Disconnector 4P 80A" data-ui-content="Switch Disconnector 4P 80A" data-ui-id="page-title" data-v-fe28d607="">Switch Disconnector 4P 80A</h1><p style="margin: 0">&nbsp;</p><blockquote><div class="stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f="">Only for professional use by qualified personnel and professionals. For sale and delivery of Spare Part kits, the Alfen general terms and conditions of sale (the ‘General Terms’) and the Alfen Carry-in Warranty (the ‘”Warranty”) applies, which can be downloaded here: </span></span><a href="https://alfen.com/en-nl/terms-conditions" target="_blank" rel="noopener noreferrer"><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f="">Terms &amp; Conditions</span></span></a><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f=""> repair and/or maintenance of the Alfen Product(s) by an unauthorized party may result in loss of warranty.</span></span></div></blockquote><h2 class="rw_heading" style="color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif !important; font-size: 1.5rem; font-weight: 400; line-height: 1.75rem; margin: 2.5rem 0 0.75rem; vertical-align: middle" id="SPK-Switch-disconnector-4P-80A-803873840" data-v-9f7b400c="" data-v-e46a684f=""><span style="font-size: 1.5rem"><span class="text_node" style="line-height: 1.75rem" data-v-e46a684f="" data-v-eb79c009="">SPK Switch disconnector 4P 80A 803873840</span></span><span class="bump hidden large copy_button" style="display: inline-block; margin-left: 6px" data-ui-id="" data-happo-hide="copy-button" data-v-92a194f2=""><button class="p-button p-component p-button-icon-only p-button-secondary p-button-sm" style="background-color: rgba(0, 0, 0, 0); border-radius: 3px; border: 0 solid rgba(241, 245, 249, 1); color: rgba(71, 85, 105, 1); display: inline-flex; font-size-adjust: inherit; height: 31.5px; opacity: 0; outline-color: rgba(0, 0, 0, 0); overflow: hidden; padding: 0; position: relative; width: 31.5px" data-pc-section="root" data-p-severity="secondary" data-p-disabled="false" data-pc-name="button" type="button" data-p="small icon-only" data-v-92a194f2=""></button></span></h2><h2 class="rw_heading" style="color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif !important; font-size: 1.5rem; font-weight: 400; line-height: 1.75rem; margin: 2.5rem 0 0.75rem; vertical-align: middle" id="Contents-of-the-kit" data-v-9f7b400c="" data-v-e46a684f=""><span style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 24px"><span class="text_node" style="font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.75rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-e46a684f="" data-v-eb79c009="">Contents of the kit</span><span class="bump hidden large copy_button" style="display: inline-block; font-style: normal; font-weight: 400; letter-spacing: normal; margin-left: 6px; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-ui-id="" data-happo-hide="copy-button" data-v-92a194f2=""><button class="p-button p-component p-button-icon-only p-button-secondary p-button-sm" style="background-color: rgba(0, 0, 0, 0); border-radius: 3px; border: 0 solid rgba(241, 245, 249, 1); color: rgba(71, 85, 105, 1); display: inline-flex; font-size-adjust: inherit; height: 31.5px; opacity: 0; outline-color: rgba(0, 0, 0, 0); overflow: hidden; padding: 0; position: relative; width: 31.5px" data-pc-section="root" data-p-severity="secondary" data-p-disabled="false" data-pc-name="button" type="button" data-p="small icon-only" data-v-92a194f2=""></button></span></span><br>&nbsp;</h2><figure class="table ck-plugin-table" style="border-collapse: collapse; border-spacing: 0; border: 1px double rgba(179, 179, 179, 1); display: table; float: left; height: auto; margin-right: var(--ck-content-table-style-spacing, 0); overflow: hidden; width: 42.64%"><table class="ck-table-resized" style="height: auto; border-collapse: collapse; border-spacing: 0; border: 1px double rgba(179, 179, 179, 1); display: table; overflow: hidden; width: 100%"><colgroup><col style="width: 22.09%"><col style="width: 54.68%"><col style="width: 23.23%"></colgroup><tbody><tr><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Part number</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Description</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Quantity in the kit</td></tr><tr><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">10730330-ICU</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Lastschakelaar ABB 8A 4P</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">1</td></tr></tbody></table></figure><h2 class="rw_heading" style="color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif !important; font-size: 1.5rem; font-weight: 400; line-height: 1.75rem; margin: 2.5rem 0 0.75rem; vertical-align: middle" id="SPK-Switch-disconnector-4P-80A-803873840" data-v-9f7b400c="" data-v-e46a684f="">&nbsp;</h2><figure class="image" style="display: table; clear: both; text-align: center; margin: 0.9em auto; min-width: 50px; max-width: 100%"><img style="display: block; height: auto; max-width: 100%; width: 400px" width="400" height="267" data-msdynid="___78aed0a3-b455-f111-bec7-002248823d81___" data-msdyntype="data:image/png;base64" src="/api/data/v9.0/msdyn_knowledgearticleimages(78aed0a3-b455-f111-bec7-002248823d81)/msdyn_blobfile/$value"></figure><h2 class="rw_heading" style="color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif !important; font-size: 1.5rem; font-weight: 400; line-height: 1.75rem; margin: 2.5rem 0 0.75rem; vertical-align: middle" id="SPK-Switch-disconnector-4P-80A-803873840" data-v-9f7b400c="" data-v-e46a684f=""><br>&nbsp;</h2></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><p style="margin: 1em 0">&nbsp;</p><figure class="table ck-plugin-table" style="display: table; border: 1px double rgba(179, 179, 179, 1); border-collapse: collapse; border-spacing: 0; width: auto; height: auto; overflow: hidden; margin: 1em 0"><table style="display: table; border: 1px double rgba(179, 179, 179, 1); border-collapse: collapse; border-spacing: 0; width: auto; height: auto; overflow: hidden"><tbody><tr><td style="border: 1px solid rgba(191, 191, 191, 1); overflow-wrap: break-word; min-width: 2em; padding: 0.4em; font-weight: normal; vertical-align: middle"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">In order to be able to change the logo on the display, the charger must have the "Personalized Display" feature unlocked.</span></div></td></tr></tbody></table></figure><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><strong>Introduction</strong></div><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The default protocol (OCPP) does <u>not</u> support uploading images (.jpg .png etc.) directly to the charging station.</span></div><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Therefor t</span><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: pre-wrap; word-spacing: 0">he update file has to be created with the ACE Service Installer first.</span></span></div><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true">&nbsp;</div><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: pre-wrap; word-spacing: 0"><strong>Creating the Image Update File via the ACE Service Installer</strong></span></span></div><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: pre-wrap; word-spacing: 0">Here is a step-by-step instruction</span></span></div><ul style="margin-top: 1em; margin-bottom: 1em"><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="ea007ade6164dc31d304b01fb66e9c279"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: pre-wrap; word-spacing: 0">Open the ACE Service Installer</span></span><br><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: pre-wrap; word-spacing: 0">There is no need to connect to a charger</span></span></div></li><li data-list-item-id="e63c9ffd8bcd086e5e0aaa34aa783b524"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true">From the top-menu, select ‘File’, ‘Create Image Update file’<br><img style="height: auto; max-width: 100%; width: 373px" data-msdynid="___f28d7fc4-4e69-f111-a826-000d3a239b11___" data-msdyntype="data:image/png;base64" src="/api/data/v9.0/msdyn_knowledgearticleimages(f28d7fc4-4e69-f111-a826-000d3a239b11)/msdyn_blobfile/$value" width="373" height="201"><br>&nbsp;</div></li><li data-list-item-id="edb1781bef1d31d8a51260d06b6f2ae03"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true">a Pop-up screen opens<br><img style="height: auto; max-width: 100%; width: 950px" data-msdynid="___f48d7fc4-4e69-f111-a826-000d3a239b11___" data-msdyntype="data:image/png;base64" src="/api/data/v9.0/msdyn_knowledgearticleimages(f48d7fc4-4e69-f111-a826-000d3a239b11)/msdyn_blobfile/$value" width="950" height="645"><br>&nbsp;</div></li><li data-list-item-id="e7677992d4e56c09372f720a2c612b187"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true">Search and select the logo-file you want to display on the charger by clicking ‘…’</div></li><li data-list-item-id="e1605a73687a33ab0958fcffd7cad18ed"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true">Optionally adjust the Image margin (default = 8)</div></li><li data-list-item-id="e99f7546a87b72923ee49a8a70edf5261"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true">Click the ‘Create Image Update File’ button</div></li><li data-list-item-id="e9d07cf7993d0b7ff466e4d02537f0bf8"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true">Now you need to select the file type that can be used for your charger:</div><ul style="margin-top: 0; margin-bottom: 0"><li data-list-item-id="e7ee0fc5b68d63e5d7fc7a58e275439f2"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true">.fwu must be used to create an update file for chargers on the NG-Platform (Eve Single Pro-Line, Eve Double Pro-Line)</div></li><li data-list-item-id="ed7f5f7573618c22b8dc7ca27e6f92456"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true">.tvf must be selected to create an update file for chargers on the AHP-Platform (Eve Single Plus, Eve Double Plus)</div></li></ul></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="e878717dab87c88d3c28cf4ad4970b95f"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: pre-wrap; word-spacing: 0">After creation of the update file, you can upload the new firmware file through the firmware update mechanism, in your back office.</span></span><br><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: pre-wrap; word-spacing: 0">For instructions on how to do this, refer to '</span></span><a href="https://knowledge.alfen.com/categories/CAT-00916/KA-01108" target="_blank"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: pre-wrap; word-spacing: 0">How do I update the firmware on my charging station?</span></span></a><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: pre-wrap; word-spacing: 0">'.</span></span></div></li></ul><p style="margin: 1em 0">&nbsp;</p></div>

Knowledge articles about the configuration topic.

Configuration

Knowledge articles about the Backoffice topic.

Backoffice

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><p style="margin: 1em 0" dir="ltr">&nbsp;</p><p style="margin: 1em 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">For up-to-date and product-specific information, please refer to the Product Manual of the charging station in question on</span></span><span style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57=""> </span></span><a href="https://knowledge.alfen.com/documentation" target="_blank" rel="noopener noreferrer"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">our Documentation pages</span></span></a><span style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">.</span></span><br><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Under the chapter "Operating conditions", you will find the standby consumption of the charging station in question.</span></span></p><p style="margin: 1em 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Standby consumption of the Alfen charging stations is as follows:</span></span></p><p style="margin: 1em 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57=""><strong>AHP-Platform:</strong></span></span></p><ul style="margin-bottom: 1em; margin-top: 1em" dir="ltr"><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="e3b2bab9c89392b034896a6706f1742df"><p style="margin: 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Eve Single Plus: 6.7 W</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="e43526acee4fe1df5ed3b0052bf9c9439"><p style="margin: 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Eve Single Plus DE: 6.3 W</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="e5cd75b7bf9d8b139e6a6ad610e15b152"><p style="margin: 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Eve Double Plus: 12.5 W</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="e407d59f40ff919391d553fb1811591d1"><p style="margin: 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Eve Double Plus DE: 11.8 W</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="e1bd5b6342e88b32df1e64afe9387cc9e"><p style="margin: 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Twin 5 (Plus)(25D60): 10-17 W (Depending on display brightness)</span></span></p></li></ul><p style="margin: 1em 0" dir="ltr">&nbsp;</p><p style="margin: 1em 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57=""><strong>NG-Platform:</strong></span></span></p><ul style="margin-bottom: 1em; margin-top: 1em" dir="ltr"><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="ea36f5646b3c88da984418766e5703b82"><p style="margin: 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Eve Single S-line: approx. 3.5 - 3.8 W</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="e23c729a47e7b8e713e7b071f54cece57"><p style="margin: 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Eve Single Pro-line: approx. 3.9 - 4.1 W</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="ef62134a91bf7f7613523a87a33728a6b"><p style="margin: 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Eve Double Pro-line: approx. 9 – 12 W</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" data-list-item-id="e944a0e6a28130b80dffab02652d170af"><p style="margin: 0" dir="ltr"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); font-family: Arial, sans-serif; font-size: 16px"><span class="text_node" style="display: inline; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.375rem; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-eb79c009="" data-v-f1cc1e57="">Twin: approx. 9 – 12 W</span></span></p></li></ul></div>

Knowledge articles about electrical installation.

Electrical installation

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 22px"><strong>NG-Firmware version 4.12</strong></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This page provides information on Firmware version 4.12</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Version:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">4.12</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Release date:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">15-12-2020</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Platform:</strong></span></span></div><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">NG (Next Generation):</span></p><ul style="list-style-position: initial; margin-bottom: 1em; margin-top: 1em"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="edf8d01280950f919c113988d21d21671"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single S-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="eedef0f674d23c3da0125023659fd9b85"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single Pro-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e6eb2ed7a01bf4aa250d1b2eb52217b4d"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double Pro-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e3dbb9fde85ab65541333a0605fa48d5e"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double PG-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e0a720d2da0fe388a681afef57cb8f08b"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Twin4XL (NG920)</span></p></li></ul><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The firmware file has the extension *.fwi</span></p></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Most notable changes:</strong></span></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><br>&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Remarks:</strong></span></span></div><div data-wrapper="true"><span style="font-family: Calibri; font-size: 12pt">Last firmware version that uses encryption type ‘A’</span><br>&nbsp;</div></div></div></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div class="ck-content stickystyles-wrapper-insert" style="font-family: Segoe UI, Helvetica Neue, sans-serif; font-size: 12px" dir="ltr" data-wrapper="true"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 22px"><strong>NG-Firmware version 4.15.7</strong></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This page provides information on Firmware version 4.15.7</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Version:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">4.15.7</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Release date:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">28-10-2021</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Platform:</strong></span></span></div><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">NG (Next Generation):</span></p><ul style="margin-top: 1em; margin-bottom: 1em; list-style-position: initial"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e2a13e7ed23e04a87f4ef1631d63fd506"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single S-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="eb0bd0a82fd3c448adea1b553c1e697e1"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single Pro-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e9c17302ca33a4749cacd13bb1b2f0ac6"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double Pro-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e8e3f6944d3d2bb48eef094711d4c1b21"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double PG-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e987a96274a27afb4ca86c375634adfbf"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Twin4XL (NG920)</span></p></li></ul><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The firmware file has the extension *.fwi</span></p></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Most notable changes:</strong></span></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Firmware release 4.15.7 is a hotfix release that incorporates a single bug fix to improve the robustness of mobile connectivity.</span><br>&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Remarks:</strong></span></span></div><div data-wrapper="true"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Firmware version 4.15.7 is the last firmware version that works without a password on the charger.</span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Not that you can <u>NOT</u> downgrade from firmware version 5.x and up back to version 4.15.7 or lower.</span></span><br>&nbsp;</div></div></div></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="background-color: rgba(255, 255, 255, 1); border: 0 solid rgba(229, 231, 235, 1); color: rgba(10, 10, 10, 1); font-family: &quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;, sans-serif; font-size: medium; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><strong>Release date:</strong></span><br><span style="font-family: Calibri; font-size: 12pt"><span style="border: 0 solid rgba(229, 231, 235, 1)">07-07-2026</span></span><br><span style="font-family: Calibri; font-size: 12pt">&nbsp;</span></div><div style="background-color: rgba(255, 255, 255, 1); border: 0 solid rgba(229, 231, 235, 1); color: rgba(10, 10, 10, 1); font-family: &quot;Open Sans&quot;, &quot;Open Sans Fallback&quot;, sans-serif; font-size: medium; font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0"><div style="border: 0 solid rgba(229, 231, 235, 1)" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><strong>Platform:</strong></span></div><div style="border: 0 solid rgba(229, 231, 235, 1)" data-wrapper="true"><span style="font-family: Calibri; font-size: 12pt"><span style="border: 0 solid rgba(229, 231, 235, 1)">NG (Next Generation):</span></span></div><ul style="margin: 0.75rem 0 0.75rem 1.25rem; border: 0 solid rgba(229, 231, 235, 1); list-style-position: initial; padding: 0 0 0 1.25rem"><li class="ck-list-marker-font-size ck-list-marker-font-family" style="border: 0 solid rgba(229, 231, 235, 1); margin: 0.25rem 0 0.75rem" data-list-item-id="ebb9fe1c9cebdb98154df857af88cb28a"><p style="border: 0 solid rgba(229, 231, 235, 1); margin: 0"><span style="font-family: Calibri; font-size: 12pt"><span style="border: 0 solid rgba(229, 231, 235, 1)">Eve Single S-line (NG910)</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" style="border: 0 solid rgba(229, 231, 235, 1); margin: 0.25rem 0 0.75rem" data-list-item-id="e3cbce6a82bc0d048657d70d74218d10f"><p style="border: 0 solid rgba(229, 231, 235, 1); margin: 0"><span style="font-family: Calibri; font-size: 12pt"><span style="border: 0 solid rgba(229, 231, 235, 1)">Eve Single Pro-line (NG910)</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" style="border: 0 solid rgba(229, 231, 235, 1); margin: 0.25rem 0 0.75rem" data-list-item-id="e374e4da0a09e1562cebcaa498e683ce8"><p style="border: 0 solid rgba(229, 231, 235, 1); margin: 0"><span style="font-family: Calibri; font-size: 12pt"><span style="border: 0 solid rgba(229, 231, 235, 1)">Eve Double Pro-line (NG920)</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" style="border: 0 solid rgba(229, 231, 235, 1); margin: 0.25rem 0 0.75rem" data-list-item-id="ea2d30fc6bee5a08f0e9009e0e8b40563"><p style="border: 0 solid rgba(229, 231, 235, 1); margin: 0"><span style="font-family: Calibri; font-size: 12pt"><span style="border: 0 solid rgba(229, 231, 235, 1)">Eve Double PG-line (NG920)</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" style="border: 0 solid rgba(229, 231, 235, 1); margin: 0.25rem 0 0.75rem" data-list-item-id="ee13ac1631ee143154c75a617d4934fee"><p style="border: 0 solid rgba(229, 231, 235, 1); margin: 0"><span style="font-family: Calibri; font-size: 12pt"><span style="border: 0 solid rgba(229, 231, 235, 1)">Twin4XL (NG920)</span></span></p></li></ul><p style="border: 0 solid rgba(229, 231, 235, 1); margin: 0.75rem 0"><span style="font-family: Calibri; font-size: 12pt"><span style="border: 0 solid rgba(229, 231, 235, 1)">The firmware file has the extension *.fwi</span></span></p><p style="border: 0 solid rgba(229, 231, 235, 1); margin: 0.75rem 0"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><strong>Remarks:</strong></span><br>&nbsp;</p></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><strong>Contents:</strong></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Firmware Release 7.4.2</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div data-wrapper="true"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><strong>Introduction</strong></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Firmware release 7.4.2 is a hotfix release.</span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This page details the changes in this release.</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><br><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><span data-wrapper="true"><strong>Change Details</strong></span></span></div><ul style="margin-bottom: 1em; margin-top: 1em"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e0e1bfe1511ca1843c9a88907a369b8bb"><p style="margin: 0"><span style="font-family: Calibri; font-size: 12pt">Fixed an issue where a temporary disconnection to the local area network to not being able to get a connection to the charging station via ACE Service Installer, MyEve or Eve Connect after the network connection has been restored.</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e64bd49c6d84b3f784e349fa7c821540f"><p style="margin: 0"><span style="font-family: Calibri; font-size: 12pt">Fixed an issue where the charging station would crash and reboot if a firmware update was initiated via Eve Connect.</span><br>&nbsp;</p></li></ul><p style="margin: 0">&nbsp;</p><p style="font-size: 12px; margin: 0"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><span data-wrapper="true"><strong>Back-end communication changes</strong></span></span><br><span style="font-family: Calibri; font-size: 12pt">There are no changes to OCPP configuration keys in this release.</span></p><p style="font-size: 12px; margin: 0"><br>&nbsp;</p><div class="stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri; font-size: 14pt"><strong>SCN cross platform compatibility</strong></span></div><p style="font-size: 12px; margin: 0"><span style="font-family: Calibri; font-size: 12pt">Our Smart Charging Network (SCN) functionality is implemented as a shared library between our NG9xx platform and AHP platform to enable cross compatible SCNs.&nbsp;</span><br><span style="font-family: Calibri; font-size: 12pt">Our previous NG9xx release and our latest AHP releases have implemented SCN version 1.4, where this release newly implements SCN version 1.5.&nbsp;</span><br><span style="font-family: Calibri; font-size: 12pt"><strong>SCN versions are not backwards compatible.</strong></span><br><span style="font-family: Calibri; font-size: 12pt">&nbsp;It is not possible to combine charging stations running this release together with charging stations running older NG9 firmware and/or current AHP firmware in a single Smart Charging Network.&nbsp;</span><br><span style="font-family: Calibri; font-size: 12pt">The ACE Service Installer will provide a warning if charging stations with different SCN library versions are used in one SCN. Please refer to the SCN compatibility matrix below to check compatible firmware versions.&nbsp;</span><br><span style="font-family: Calibri; font-size: 12pt">For the most current status on this topic </span><a href="https://knowledge.alfen.com/categories/CAT-00913/KA-01634" target="_blank" rel="noopener noreferrer"><span style="font-family: Calibri; font-size: 12pt">please refer to our Knowledge Base</span></a><span style="font-family: Calibri; font-size: 12pt">.</span></p><p style="font-size: 12px; margin: 0">&nbsp;</p><p style="font-size: 12px; margin: 0"><span style="font-family: Calibri; font-size: 12pt"><img class="image_resized" style="height: auto; max-width: 522px; width: 522px" src="/api/data/v9.0/msdyn_knowledgearticleimages(53ffbfa9-0a7a-f111-ab0e-7c1e5283ec4f)/msdyn_blobfile/$value" width="522" height="218" data-msdynid="___53ffbfa9-0a7a-f111-ab0e-7c1e5283ec4f___" data-msdyntype="data:image/png;base64"></span></p><p style="font-size: 12px; margin: 0">&nbsp;</p><p style="font-size: 12px; margin: 0"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri; font-size: 14pt"><strong>Firmware update instructions</strong></span><br><span style="font-family: Calibri; font-size: 12pt">With the release of NG9xx Firmware 7.0, there is no longer the option between "A and B firmware versions", as first introduced with version 4.14.0.</span><br><span style="font-family: Calibri; font-size: 12pt">To update to this release, please follow the advised steps according to </span><a href="https://knowledge.alfen.com/categories/CAT-00916/KA-01244" target="_blank" rel="noopener noreferrer"><span style="font-family: Calibri; font-size: 12pt">our release notes page (NG)</span></a></p><p style="margin: 1em 0"><img class="image_resized" style="height: auto; max-width: 923px; width: 923px" src="/api/data/v9.0/msdyn_knowledgearticleimages(55ffbfa9-0a7a-f111-ab0e-7c1e5283ec4f)/msdyn_blobfile/$value" width="923" height="438" data-msdynid="___55ffbfa9-0a7a-f111-ab0e-7c1e5283ec4f___" data-msdyntype="data:image/png;base64"></p><p style="margin: 1em 0">&nbsp;</p><p style="font-size: 12px; margin: 0">&nbsp;</p><p style="font-size: 12px; margin: 0">&nbsp;</p><p style="font-size: 12px; margin: 0">&nbsp;</p><p style="font-size: 12px; margin: 0">&nbsp;</p></div></div></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><p style="margin: 0">&nbsp;</p><p style="margin: 0">Applicable models:</p><ul style="margin-top: 1em; margin-bottom: 1em"><li data-list-item-id="e1b63a06e7448fd86713240d891aaa277"><p style="margin: 0">Eve Single S-Line</p></li><li data-list-item-id="eeb113065f15ea1128017c048f8f89787"><p style="margin: 0">Eve Single Pro-Line</p></li><li data-list-item-id="e924629ddd81c2405bd24eba48f7221dc"><p style="margin: 0">Eve Double Pro</p></li><li data-list-item-id="e87d014f10f3ce38203685031a98974c5"><p style="margin: 0">Eve Double PG-Line</p></li><li data-list-item-id="e3344d9e6c2358360d46431f6cefb4893"><p style="margin: 0">Twin4XL</p></li></ul><p style="margin: 0">&nbsp;</p><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">Adding (additional) charge passes to a charging station can be done in the following ways:</span></span></p><p style="margin: 0">&nbsp;</p><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">On site using the ACE Service Installer.</span></span></p><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">If a charger has been configured as 'standalone', a charge pass can be added via the ACE Service Installer:</span></span></p><ul style="list-style-position: initial; margin-bottom: 1em; margin-top: 1em"><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" style="list-style-position: initial" data-list-item-id="e70653e84aa4ac881fe5d492fd8e1ed55"><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">Open the 'Authorization' tab.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" style="list-style-position: initial" data-list-item-id="e11e1e8ff93753adcbdde8b8907edc89e"><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">Make sure the options 'White list enabled' and 'Local list enabled' are both checked under the 'Authorization' header.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" style="list-style-position: initial" data-list-item-id="e332bec0c1e2fde27c8069ac26db3e9db"><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">Click on 'Auto add' under the 'Whitelist' header.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" style="list-style-position: initial" data-list-item-id="eda67480fe0fc461648e1771fb62408f3"><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">Next, hold the charge pass in front of the charging station.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-color ck-list-marker-font-family" style="list-style-position: initial" data-list-item-id="eba934ae4696998ad500a2d9870762af6"><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">The charge pass will be added to the whitelist.</span></span></p></li></ul><p style="margin: 0">&nbsp;</p><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">Locally by means of a so-called Masterkey.</span></span></div><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">If a masterkey is installed, the pass can be added by means of this masterkey.&nbsp;</span></span><br><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">Functionality and configuration of a masterkey are described in the manuals of the Eve Double and Eve Single.&nbsp;</span></span><br><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">These manuals can be found at</span></span><a href="https://knowledge.alfen.com/documentation" target="_blank" rel="noopener noreferrer"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0"> our documentation page</span></span></a><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">.</span></span></div><p style="margin: 0">&nbsp;</p><p style="margin: 0">&nbsp;</p><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">Remotely via a back-office system.</span></span></p><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px">If a charge station is connected (online) to the back office, the authorization of users is processed via the relevant back office system.&nbsp;</span></p><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">This works in a different way, depending on the selected back office.</span></span></p><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">Is the charging station listed in the ICU Connect back office?</span></span><br><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">Then the answer is listed under "</span></span><a href="https://knowledge.alfen.com/categories/CAT-01020/KA-01078" target="_blank"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">How do I grant access to a charging station with a charge pass in ICU Connect?</span></span></a><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">".&nbsp;</span></span></p><p style="margin: 0"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">For instructions relating to other back offices, we would like to refer you to your back-office supplier.</span></span><br><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span style="display: inline !important; float: none; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0">You can fill the so-called "Local Authorization List" in OCPP with charge passes to ensure the charging station remains operable for those charge passes in offline situations.</span></span></p></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif"><span style="font-size: 20px"><strong>Overvie</strong></span><span style="font-size: 18px"><strong>w</strong></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif"><span style="font-size: 16px">Active Load Balancing (ALB) is a feature that ensures the optimal distribution of available electrical power to prevent overloading. This guide explains how to configure ALB using the MyEve app.</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif"><p class="p1" style="margin: 1em 0; font-size: 12px"><span style="font-size: 18px"><strong>Prerequisites&nbsp;Before you begin, ensure you have:</strong></span></p><ul class="ul1" style="margin-top: 1em; margin-bottom: 1em; font-size: 12px"><li class="li1 ck-list-marker-font-size" data-list-item-id="e841e24c0fee47807597f4b3ad4b0aa84"><p style="margin: 0"><span style="font-size: 16px">A valid account for the MyEve app.</span></p></li><li class="li1 ck-list-marker-font-size" data-list-item-id="ef5d9160412ff0347c82813ddfe671e73"><p style="margin: 0"><span style="font-size: 16px">The charging station updated with the latest firmware.</span></p></li><li class="li1 ck-list-marker-font-size" data-list-item-id="ed7463a77f832f1536aa33227085801f4"><p style="margin: 0"><span style="font-size: 16px">An open internet connection for updates and license keys.</span></p></li><li class="li1 ck-list-marker-font-size" data-list-item-id="e112258c94883dc57bc7e6ddf43b8cbf7"><p style="margin: 0"><span style="font-size: 16px">The ALB license key unlocked on the charging station.</span></p></li></ul><p class="li1" style="margin: 1em 0; font-size: 12px">&nbsp;</p><div class="li1" style="font-size: 12px"><span style="font-size: 18px"><strong>Steps to configure ALB with the MyEve app</strong></span></div><div class="li1" style="font-size: 12px">&nbsp;</div><div class="li1" style="font-size: 12px"><span style="font-size: 16px"><strong>1. Log into the Charging Station</strong></span></div><ul class="ul1" style="margin-top: 1em; margin-bottom: 1em"><li class="li1" style="list-style-position: initial" data-list-item-id="eed7af882b67632b705b4d61930a234e3"><p style="margin: 0">Enter the provided password manually or scan the QR-code (password flyer).</p></li></ul><p style="margin: 1em 0; font-size: 12px">&nbsp;</p><p style="margin: 1em 0; font-size: 12px"><span style="font-size: 16px"><strong>2. Select the Charging Station</strong></span></p><ul style="margin-top: 1em; margin-bottom: 1em"><li style="list-style-position: initial" data-list-item-id="eb3a689982bb4a1439a1697d8b87b8be6"><p style="margin: 0">Tap the <strong>Advanced</strong> tab and select <strong>Smart Charging</strong> / <strong>Active Load Balancing</strong>.</p></li></ul><div style="font-size: 12px; list-style-position: inside">&nbsp;</div><div style="font-size: 12px; list-style-position: inside">&nbsp;</div><div style="font-size: 12px; list-style-position: inside"><span style="font-size: 16px"><strong>3. Activate Active Load Balancing</strong></span></div><ul style="margin-top: 1em; margin-bottom: 1em"><li style="list-style-position: initial" data-list-item-id="ec4c327f03127ceb0e5fe3af50dca49bf"><p style="margin: 0">Check the box <strong>Active Load Balancing</strong>.</p></li></ul><div style="font-size: 12px; list-style-position: inside">&nbsp;</div><div style="font-size: 12px; list-style-position: inside">&nbsp;</div><div style="font-size: 12px; list-style-position: inside"><span style="font-size: 16px"><strong>4. Choose Data Source</strong></span></div><ul style="margin-top: 1em; margin-bottom: 1em; font-size: 12px"><li class="ck-list-marker-font-size" style="list-style-position: initial" data-list-item-id="eab6edea1eca2b7cffd31e1baa916198a"><p style="margin: 0"><span style="font-size: 16px">Select Smart Meter as the data source.</span></p></li><li class="ck-list-marker-font-size" style="list-style-position: initial" data-list-item-id="eb09b47fea869acd83e48b3a971f3ec12"><p style="margin: 0"><span style="font-size: 16px">Fill in the value on which the charging station will increase or decrease the power on the socket output.</span></p></li></ul></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif"><span style="font-size: 16px"><strong>5. Received Measurements</strong></span></div><ul style="margin-top: 1em; margin-bottom: 1em; font-size: 12px"><li class="ck-list-marker-font-size" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true" data-list-item-id="e34b42cb37e38f0a987791d3416fe3639"><p style="margin: 0"><span style="font-size: 16px">Specify whether the connected smart energy meter includes or excludes the currents of the charging station:</span></p><ul style="margin-top: 0; margin-bottom: 0"><li class="ck-list-marker-font-size" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true" data-list-item-id="e4a45ad74f93f73354cd4e8f7cf2898e3"><p style="margin: 0"><span style="font-size: 16px"><strong>Include Charging EV</strong>: The charging station is connected to the same smart energy meters as other loads.</span></p></li><li class="ck-list-marker-font-size" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true" data-list-item-id="e914288758d2ba01294ab2dfe4eaa65d9"><p style="margin: 0"><span style="font-size: 16px"><strong>Exclude charging EV</strong>: The charging station is connected to a different smart energy meter than other loads.</span></p></li></ul></li></ul><p style="margin: 1em 0; font-size: 12px">&nbsp;</p><p style="margin: 1em 0; font-size: 12px"><span style="font-size: 16px"><strong>6. Protocol Selection</strong></span></p><p style="margin: 1em 0; font-size: 12px"><span style="font-size: 16px">Select the protocol needed to communicate with the smart energy meter:</span></p><ul style="margin-top: 1em; margin-bottom: 1em"><li class="ck-list-marker-font-size" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true" data-list-item-id="ee8cfad2d8a22057e969fcc4c0828c903"><p style="margin: 0"><span style="font-size: 16px"><strong>DSMR4.x/SMR5.0 (P1)</strong> (Belgium and Netherlands only)</span></p></li><li class="ck-list-marker-font-size" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true" data-list-item-id="ee5c72ff08992223a3d8ad43b1bb5e0ee"><p style="margin: 0"><span style="font-size: 16px"><strong>TIC/Linky</strong> (France only)</span></p></li></ul><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif"><span style="font-size: 16px"><strong>7. Maximum Smart Energy Meter Current</strong></span></div><ul style="margin-top: 1em; margin-bottom: 1em; font-size: 12px"><li class="ck-list-marker-font-size" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true" data-list-item-id="e6bfdbd586fbf2bcae77899bedbdaf02e"><p style="margin: 0"><span style="font-size: 16px">Fill in the Maximum current the charging stations may distribute if no other appliances draw current from the electrical installation. The actual limit is based on the measurements from the smart energy meter.</span></p></li></ul><p style="margin: 1em 0; font-size: 12px">&nbsp;</p><p style="margin: 1em 0; font-size: 12px">&nbsp;</p><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif"><span style="font-size: 16px"><strong>8. Active Load Balancing Safe Current</strong></span></div><ul style="margin-top: 1em; margin-bottom: 1em; font-size: 12px"><li class="ck-list-marker-font-size" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-list-item-id="e93df9b3590c8e97ecb4e6cb26d4c2021"><p style="margin: 0"><span style="font-size: 16px">Fill in the current limit that is used by the charging station when the connection between the charging station and the smart energy meter is lost.</span></p></li></ul><p style="margin: 1em 0; font-size: 12px">&nbsp;</p><p style="margin: 1em 0; font-size: 12px">&nbsp;</p><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif"><span style="font-size: 16px"><strong>9. Phase Mapping</strong></span></div><ul style="margin-top: 1em; margin-bottom: 1em; font-size: 12px"><li class="ck-list-marker-font-size" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-list-item-id="e5a7ffb6cb90ea1d50c1239dd26eb0183"><p style="margin: 0"><span style="font-size: 16px">Fill in the sequence of the phases of the feeder cable to the charging station, if applicable.</span></p></li></ul><p style="margin: 1em 0; font-size: 12px"><span style="font-size: 16px">​​​​​​​</span></p><p style="margin: 1em 0; font-size: 12px">&nbsp;</p><p style="margin: 1em 0; font-size: 12px"><span style="font-size: 16px"><strong>10. Allow 1- and 3-Phase Charging</strong></span></p><ul style="margin-top: 1em; margin-bottom: 1em"><li style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif" data-list-item-id="e7059ee7a42d2520881d808d03119f9d5"><p style="margin: 0">Check this box if the charging station is allowed to switch between 1-phase or 3-phase charging.</p></li></ul><p style="margin: 1em 0">&nbsp;</p><p style="margin: 1em 0"><strong>11. Save and Reboot</strong></p><ul style="margin-top: 1em; margin-bottom: 1em"><li style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif" data-list-item-id="e5021c53caa1a98f3c3f137941555d9c0"><p style="margin: 0">Tap <strong>Save</strong>.</p></li><li style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif" data-list-item-id="e9bb10184d9188d358649b027f25657cf"><p style="margin: 0"><strong>Reboot</strong> the charging station by tapping the Basic tab and scrolling down to the Reboot button.</p></li></ul></div>

MyEve app

Knowledge articles about troubleshooting issues on charging stations.

Troubleshooting

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This page provides information on Firmware version 5.6.0-4370</span><br><br><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Additional Info:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Please refer to version </span><a href="https://knowledge.alfen.com/categories/CAT-00916/KA-01428" target="_blank" rel="noopener noreferrer"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">5.6.1</span></a><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"> as intermediate firmware version</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Version:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">5.6.0-4370</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Release date:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">12-09-2025</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Platform:</strong></span></span></div><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">NG (Next Generation):</span></p><ul style="list-style-position: initial; margin-bottom: 1em; margin-top: 1em"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ec8f4fbad45b9a0c45b0604d8e6fe1c1b"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single S-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e1ad617d8664c2885d25fe3416204dc72"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single Pro-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e7a02b8eaf1ec1a6f27bda7b335308799"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double Pro-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e6a629d76ef90492f613d549ec7485d56"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double PG-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="eee44b0e3bc018a80cff89e4e03f55a03"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Twin4XL (NG920)</span></p></li></ul><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The firmware file has the extension *.fwi</span></p></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Most notable changes:</strong></span></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Firmware Release 5.6.0-4370 is an updated version of firmware 5.6.0, containing the exact same content, but incorporates an updated certificate, valid until 21-07-2026.</span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The use of earlier released versions of firmware 5.6.0 may not be able to install correctly.</span><br>&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Remarks:</strong></span></span></div><div data-wrapper="true">&nbsp;</div></div></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This page provides information on Firmware version 7.1.3</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Version:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">7.1.3</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Release date:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">27-01-2025</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><br>&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Platform:</strong></span></span></div><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">NG (Next Generation):</span></p><ul style="margin-top: 1em; margin-bottom: 1em"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ebd57d5278c04cd881e9fb19aed1a1839"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single S-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e0ba16d707bfe0d2fa38dc3447d300ee4"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single Pro-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ed98d5bf326bbf346a01a5333d7c7d210"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double Pro-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e5428a9fc6091c72511844b47951d9fd4"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Twin4XL (NG920)</span></p></li></ul><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The firmware file has the extension *.fwi</span></p></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Most notable changes:</strong></span></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Firmware Release 7.1.3 is a hotfix release.&nbsp;</span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">The change details covers versions 7.1.1, 7.1.2 &amp; 7.1.3.</span></span><br>&nbsp;</p><ul style="margin-top: 1em; margin-bottom: 1em"><li data-list-item-id="ef18b514733e04db49fa7ec099474047b"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">7.1.1: (Not released separately)</span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Fixes an issue where the Start- and Stop Transaction messages were not sent for E-socket charging session (region: FR).</span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Applicable for: French stations with an external E-socket</span><br>&nbsp;</p></li><li data-list-item-id="ef2de5993bedb02fdd71582a1c1c56495"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">7.1.2: (Not released separately)</span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Internal improvement to ensure the E-socket solution (7.1.1) works on the 7.1.x firmware without adverse effects to other transaction related OCPP messages.</span></span><br>&nbsp;</p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e4f8ba1ac4fbd04f01045a3d5ed37c20a"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">7.1.3:</span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Internal improvement to ensure the E-socket solution (7.1.1) works without adverse effects to transaction related OCPP messages specific for “Plug &amp; Charge” charging sessions.</span></span></p></li></ul><p style="margin: 1em 0">&nbsp;</p><p style="margin: 1em 0">&nbsp;</p></div><div data-wrapper="true"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div data-wrapper="true"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Remarks:</strong></span></span></div><div data-wrapper="true"><span style="background-color: rgba(255, 255, 255, 1); color: rgba(13, 13, 13, 1); font-family: Calibri, Helvetica, sans-serif">-</span></div></div></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 22px"><strong>Firmware version 6.6.2-4396-BL-upgrade</strong></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This page provides information on Firmware version 6.6.2-4396-BL-upgrade</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Version:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">6.6.2-4396-BL-upgrade</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Release date:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">09-04-2026</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Platform:</strong></span></span></div><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">NG (Next Generation):</span></p><ul><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e4e3d13240b676eb6502f978cb2f9a151"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single S-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="edd6321f053810a888c0110381fde0af9"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single Pro-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e8e394c554cf263eefa46469cb3c4561e"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double Pro-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ee09895481aa478dda6637e86844433ee"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double PG-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="eea1f179c33703e7121667e444b9d3f50"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Twin4XL (NG920)</span></p></li></ul><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The firmware file has the extension *.fwi</span></p></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Most notable changes:</strong></span></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Firmware Release 6.6.2-4396-BL-upgrade is an updated version of firmware 6.6.2-4321 and 6.6.2-4351, containing the exact same content, but incorporates an updated certificate, valid until 2027-02-04 and including the bootloader.</span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The use of earlier released versions of firmware 6.6.2 may not be able to install correctly.</span><br>&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Remarks:</strong></span></span></div><div data-wrapper="true"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Firmware version 6.6.2 is the last firmware version containing an update-file for A-encryption and B-encryption.</span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">More recent versions will only hold the B-encryption which is not specifically mentioned any more.</span></span></div></div></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Version:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">7.3.0</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Release date:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">30-10-2025</span><br>&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Platform:</strong></span></span></div><div data-wrapper="true"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">NG (Next Generation):</span></div><ul style="list-style-position: initial; margin-bottom: 1em; margin-top: 1em"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ef2673266f93d1c3bbaa4342c6345387f"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single S-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e4d4361f25d7429b7da30622664ef09f1"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single Pro-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e4141cb24089937e77c5c33705816992d"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double Pro-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ed1073e0f441bb628da4ca272498509c3"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double PG-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e4b3484e15d3966d6ea068ba7616a6539"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Twin4XL (NG920)</span></p></li></ul><p style="margin: 0">&nbsp;</p><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The firmware file has the extension *.fwi</span></p><p style="margin: 0">&nbsp;</p><p style="margin: 0"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Remarks:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">ACE Service Installer version 4.1.0 or higher is needed</span></span></p></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Contents:</strong></span></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Firmware Release 7.3.0</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div data-wrapper="true"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><strong>Introduction</strong></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Firmware Release 7.3 includes stability improvements and bug fixes.</span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">These release notes describe what is included in this release in terms of stability improvements, bug fixes and new features.</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><br><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><span data-wrapper="true"><strong>Relay sequence improvements</strong></span></span></div><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">When starting a charging session, only the safety relays will now be switched before starting&nbsp;delivery of power to the vehicle. The bypass relays are kept closed and will be opened if the&nbsp;</span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">charging station detects that a safety relay is welded. Note that during a boot sequence the&nbsp;relays are no longer switched.</span></span></p><p style="margin: 0">&nbsp;</p><p style="font-size: 12px; margin: 0"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><span data-wrapper="true"><strong>Bug fixes</strong></span></span></p><ul style="list-style-position: initial; margin-bottom: 1em; margin-top: 1em"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e54756e88d2a97c3f06f8bd3709cd8b02"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where data from the P1 smart meter was not parsed correctly.&nbsp;</span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">This resolves issues with Active Load Balancing functionality in combination with a P1 DSMR smart meter.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e2c9c984e3d6b1f1c48a8053ae56f7d13"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where activating the WiFi access point caused an IP conflict with a TCP/IP energy meter and/or when connecting to the charging station with ACE Service Installer, Eve Connect or MyEve.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e591f4ea74a54098e7dc7c9c273ee770b"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Added checks to ensure that a Eichrecht public key can be recovered even when a power outage is too abrupt to properly store it. This caused Eichrecht charging sessions to be labelled as incorrect.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e65b6347a60f8675ccdb7211b6d5cc9e8"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where an Eve Single charging station with Active Load Balancing went in safe mode and error 213 state after some time when connected to a Linky smart meter set to TIC Standard mode</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ee11d2d3229213c98a0842bbb58c740f5"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where starting a session with an e-Socket (Type E) on a double socket station caused a crash.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ebe2128efc3d00faa688b290c87328810"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Added a check to ensure timely observation of opening of the S2 signal in all cases. This has caused issues with specific vehicles with strict S2 timing regime.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e39c76192b09099441b5f435e0e9c42bd"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where enabling a Modbus TCP/IP energy meter caused a crash on specific hardware revisions</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e6a623d63bae42b14db297b0a3110bd85"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where swiping a valid RFID card would result in a return to the idle state after accepting the RFID card rather than starting a transaction</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e0e3c4d0a2327b96e3904d35d4ddc3389"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where a socket that is not reserved would go to the available state after handling a reservation on Eve Double Pro-line or Twin 4XL</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e334bd6d00582269477f6d016b1cf25f4"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Translations for the Catalan language have been updated</span></span></p></li></ul><p style="font-size: 12px; margin: 0">&nbsp;</p><p style="font-size: 12px; margin: 0"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><span data-wrapper="true"><strong>Back-end communication changes</strong></span></span></p><ul style="list-style-position: initial; margin-bottom: 1em; margin-top: 1em"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e0807b994a166bcd078b4cc570e96f1a7"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where properties of a Smart Charging Network are not updated throughout the entire SCN when changing SCN specific properties over OCPP.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="eeb47619297357bfa2661826093fb20fc"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where stack levels of different types of OCPP charging profiles were not taken into account</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e7e11791d0851c58f9ede34a6e87f8ad7"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Added checks for corrupt entries in the transaction database to ensure successful exchange of OCPP transaction related messages. If a correct entry is found this entry will be skipped in addition to new recovery methods.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ea01d7d217ec0cefce6790a66cd8810ff"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Added </span><i><span data-wrapper="true">AuthorizationTimeout</span></i><span data-wrapper="true"> as a new configuration key as an addition to </span><i><span data-wrapper="true">ConnectionTimeout</span></i><span data-wrapper="true">.&nbsp;</span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><i><span data-wrapper="true">AuthorizationTimeout</span></i><span data-wrapper="true"> specifies the timeout when a user has plugged in the cable, but has not yet authorized. The default value of </span><i><span data-wrapper="true">AuthorizationTimeout</span></i><span data-wrapper="true"> will initially be set identical to the value of </span><i><span data-wrapper="true">ConnectionTimeout</span></i><span data-wrapper="true">, even if </span><i><span data-wrapper="true">ConnectionTimeout</span></i><span data-wrapper="true"> is set to a non-default value. Setting </span><i><span data-wrapper="true">AuthorizationTimeout</span></i><span data-wrapper="true"> to 0 means that no timeout will apply and the charging station will wait indefinitely for an authorization after plugging in the cable.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e8f1bae066eb51ef622fc321fe19666ec"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">When a charging station receives multiple RemoteStop requests for the same transaction it will only process the first request and reject any subsequent requests until the first request is successfully processed.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e77396d6baa10f76642b6fcfe79dd7906"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where charging stations with 6mA DC leakage detection reported a trip to the backoffice with a trip current of 0.0mA. Now the reported measurement to the backoffice is the highest measured trip current as opposed to trip current after relay switches off.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ebe47fbe3874e64756a6defc0c589f92c"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Fixed an issue where a remote firmware update failed due to the charging station trying to connect to changing to a higher network profile. When a remote update is initiated the active network profile will not try to connect to a higher network profile until the firmware update is completed.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e50cf48bf9926f1e688e6fca7f5b19d36"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Multiple changes are made relating to the reservation functionality of OCPP:</span></span></p><ul style="list-style-position: initial; margin-bottom: 0; margin-top: 0"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="eb4246a783865228256cbc53010e7d819"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">Disabled the backoffice configuration keys ReserveConnectorZeroSupported on OCPP 1.5/1.6J and NonEvseSpecific on OCPP2.0.1</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e138f8de3ff506e57345bf72b90b188c8"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">A reservation will only be accepted if a socket is specified with the reservation request to the charging station.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e8ebd355ae9f16fb534ed93c54ffaba22"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">A reservation made via OCPP is now set to resolved when a transaction is started with the token associated with the reservation.</span></span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e38e011b3c19a0e8b97d290edf9c52441"><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px"><span data-wrapper="true">When a duplicate reservation is received the latest iteration will be accepted and older ones will be cleared</span></span></p></li></ul></li></ul><p style="font-size: 12px; margin: 0">&nbsp;</p><p style="font-size: 12px; margin: 0"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 14pt"><strong>Firmware update instructions</strong></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">With the release of NG9xx Firmware 7.0, there is no longer the option between "A and B firmware versions", as first introduced with version 4.14.0</span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">To update to this firmware version, please follow the advised steps according to </span><a href="https://knowledge.alfen.com/categories/CAT-00916/KA-01244" target="_blank" rel="noopener noreferrer"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">our release notes page (NG)</span></a></p><p style="font-size: 12px; margin: 0">&nbsp;</p></div></div></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div style="font-family: &quot;Segoe UI&quot;; font-size: 12pt"><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; margin: 0; padding: 0; width: 1030.75px" data-v-fe28d607=""><div class="header_top" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 1.5rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607=""><div class="title_container" style="display: flex; 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text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607="" data-v-165133b7=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-165133b7="" data-v-e4f0761e=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-165133b7="" data-v-fe28d607=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-e4f0761e="" data-v-165133b7=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607="" data-v-165133b7=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-165133b7="" data-v-e4f0761e=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-165133b7="" data-v-fe28d607=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-e4f0761e="" data-v-165133b7=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-fe28d607="" data-v-165133b7=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-165133b7="" data-v-e4f0761e=""><br>&nbsp;</div></div></div></div><div class="header_byline" style="background-color: rgba(255, 255, 255, 1); color: rgba(51, 51, 51, 1); column-gap: 0.75rem; display: flex; font-family: Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; letter-spacing: normal; margin: 0; padding: 1.75rem 0 0; text-indent: 0; text-transform: none; white-space: normal; word-spacing: 0" data-v-165133b7="" data-v-fe28d607=""><div class="byline_info" style="display: flex; margin: 0; padding: 0" data-v-e4f0761e="" data-v-165133b7=""><br>&nbsp;</div></div></div></div><p style="margin: 0">&nbsp;</p><blockquote><div class="stickystyles-wrapper-insert" style="font-family: Segoe UI; font-size: 12pt" dir="ltr" data-wrapper="true"><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f="">Only for professional use by qualified personnel and professionals. For sale and delivery of Spare Part kits, the Alfen general terms and conditions of sale (the ‘General Terms’) and the Alfen Carry-in Warranty (the ‘”Warranty”) applies, which can be downloaded here: </span></span><a href="https://alfen.com/en-nl/terms-conditions" target="_blank" rel="noopener noreferrer"><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f="">Terms &amp; Conditions</span></span></a><span style="font-size: 1.125rem"><span class="text_node" style="line-height: 1.375rem" data-v-eb79c009="" data-v-e46a684f=""> repair and/or maintenance of the Alfen Product(s) by an unauthorized party may result in loss of warranty.</span></span></div></blockquote><h2 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.5rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.75rem; margin: 2.5rem 0 0.75rem; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" id="SPK-Bolts-internal-m4x8-nickel-803873879" data-v-9f7b400c="" data-v-e46a684f=""><span style="font-size: 1.5rem"><span class="text_node" style="line-height: 1.75rem" data-v-e46a684f="" data-v-eb79c009="">SPK Bolts internal m4x8 nickel 803873879</span></span></h2><h2 class="rw_heading" style="background-color: rgba(255, 255, 255, 1); color: rgba(17, 17, 17, 1); font-family: Arial, sans-serif; font-size: 1.5rem; font-style: normal; font-weight: 400; letter-spacing: normal; line-height: 1.75rem; margin: 2.5rem 0 0.75rem; text-indent: 0; text-transform: none; vertical-align: middle; white-space: normal; word-spacing: 0" id="Contents-of-the-kit" data-v-9f7b400c="" data-v-e46a684f=""><span style="font-size: 1.5rem"><span class="text_node" style="line-height: 1.75rem" data-v-e46a684f="" data-v-eb79c009="">Contents of the kit</span></span><span class="bump hidden large copy_button" style="display: inline-block; margin-left: 6px" data-ui-id="" data-happo-hide="copy-button" data-v-92a194f2=""><button class="p-button p-component p-button-icon-only p-button-secondary p-button-sm" style="background-color: rgba(0, 0, 0, 0); border-radius: 3px; border: 0 solid rgba(241, 245, 249, 1); color: rgba(71, 85, 105, 1); display: inline-flex; font-size-adjust: inherit; height: 31.5px; opacity: 0; outline-color: rgba(0, 0, 0, 0); overflow: hidden; padding: 0; position: relative; width: 31.5px" data-pc-section="root" data-p-severity="secondary" data-p-disabled="false" data-pc-name="button" type="button" data-p="small icon-only" data-v-92a194f2=""></button></span></h2><figure class="table" style="float: left; height: auto; margin-right: var(--ck-content-table-style-spacing, 0); width: 37.12%"><table class="ck-plugin-table ck-table-resized" style="height: auto; border-collapse: collapse; border-spacing: 0; border: 1px double rgba(179, 179, 179, 1); display: table; overflow: hidden; width: 100%"><colgroup><col style="width: 19.12%"><col style="width: 55.11%"><col style="width: 25.77%"></colgroup><tbody><tr><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Part number</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Description</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Quantity in the kit</td></tr><tr><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">063317046-ICU</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">Screw m4x8</td><td style="border: 1px solid rgba(191, 191, 191, 1); font-weight: normal; min-width: 2em; overflow-wrap: break-word; padding: 0.4em">25</td></tr></tbody></table></figure><p style="margin: 0">&nbsp;</p><p style="margin: 0">&nbsp;</p><p style="margin: 0">&nbsp;</p><p style="margin: 0">&nbsp;</p><figure class="image" style="display: table; clear: both; text-align: center; margin: 0.9em auto; min-width: 50px; max-width: 100%"><img style="display: block; height: auto; max-width: 100%; width: 400px" width="400" height="267" data-msdynid="___4c82e5c4-f354-f111-bec7-000d3a239419___" data-msdyntype="data:image/png;base64" src="/api/data/v9.0/msdyn_knowledgearticleimages(4c82e5c4-f354-f111-bec7-000d3a239419)/msdyn_blobfile/$value"></figure></div></div>

<div data-wrapper="true" dir="ltr" style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><div data-wrapper="true"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This page provides information on Firmware version 7.1.6</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Version:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">7.1.6</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Release date:</strong></span></span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">17-03-2025</span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><br>&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><div data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Platform:</strong></span></span></div><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">NG (Next Generation):</span></p><ul style="margin-top: 1em; margin-bottom: 1em"><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="ecd0adc3a49914743654a91ba5975bf24"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single S-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e63a4b0f0a08e940afc0403d7db93a72c"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Single Pro-line (NG910)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e6ffaeae46dd08b88c6abb9437a359466"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Eve Double Pro-line (NG920)</span></p></li><li class="ck-list-marker-font-size ck-list-marker-font-family" data-list-item-id="e48273cf008a595e0dcf3c7f5e3a307ab"><p style="margin: 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Twin4XL (NG920)</span></p></li></ul><p style="margin: 1em 0"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">The firmware file has the extension *.fwi</span></p></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Most notable changes:</strong></span></span></div><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">Firmware Release 7.1.6 is a hotfix release.</span><br><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px">This firmware hotfix is a remedy for some issues affecting displays of chargers on the NG9-platform</span></div><div data-wrapper="true"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true">&nbsp;</div><div data-wrapper="true"><div style="font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 12px" data-wrapper="true"><span style="color: rgba(52, 152, 219, 1); font-family: Calibri, Helvetica, sans-serif; font-size: 18px"><span data-wrapper="true"><strong>Remarks:</strong></span></span></div><div data-wrapper="true">&nbsp;</div></div></div></div></div></div></div>