ICU Connect

ICU Connect is Alfen's first backoffice. To be replaced by Eve Control end 2026

• How can I remotely unlock a charging cable in ICU Connect?
• How do I add a charge pass to a pool in ICU Connect?
• How do I cancel an ICU Connect subscription?
• How do I change the configuration of a charging station in ICU Connect?
• How do I export charging station transactions from ICU Connect?
• How do I find the hidden ID of a charge pass in ICU Connect?
• How do I grant access to a charging station with a charge pass in ICU Connect?
• How do I set the opening hours of a charging station in ICU Connect?
• How to check the chargers firmware version in ICU Connect
• ICU Connect End of Life and switch over to Eve Control
• What are the different statuses of the 'socket' in ICU Connect?
• What does a 'pool' or 'group' stand for in ICU Connect?
• What is the difference between the ACE Service Installer configuration tool and ICU Connect back office?