Configuration

Knowledge articles about the configuration topic.

• ACE Service Installer
• ACE Service Installer 4.1.0 and upwards fail to communicate with charger on old firmware
• Autocharge
• Changing the Backoffice of a charger on the AHP-Platform
• Changing the Backoffice of a charging station with FW5.8.1 or lower
• Changing the Backoffice of a charging station with FW6.0 or higher
• Checking and configuring Windows Defender Firewall
• Configuring a new Control Board (NG)
• Configuring Plug & Charge Authorization On-Site via ACE Service Installer
• Configuring Plug & Charge Authorization remotely via a Back Office
• Do I always need a charge pass to start charging?
• How can a feature license key be added to an Alfen charging station?
• How can I allow guest use at the charging station so that others can use the charging station (for a fee)?
• How can I change the logo on the display of my charger locally?
• How can I change the logo on the display of the charging station remotely?
• How do I add a charge pass to a pool in ICU Connect?
• How do I change the configuration of a charging station in ICU Connect?
• How do I configure an Alfen charging station?
• How do I configure the Smart Charging functionalities such as Active Load Balancing and Smart Charging Network?
• How do I convert a charging station from Plug & Charge to RFID authorization?
• How do I convert a charging station to a Plug & Charge authorization?
• How do I receive login details for the ACE Service Installer configuration tool?
• How do I set the opening hours of a charging station in ICU Connect?
• How does the 'Master-key' functionality work?
• How the charging station detects available solar power in Green Mode
• How to add an additional charge card to the charging station that uses the AHP-Platform
• How to add an additional charge card to the charging station that uses the NG-Platform
• How to adjust the output (in kW) of the charging station
• How to change a charging station to standalone using the ACE Service Installer
• How to change a charging station to standalone using the MyEve App (NG-Platform only)
• How to change the brightness of the display on an AHP-Charger
• How to change the brightness of the display on the charging station (NG-Platform)
• How to check which IP address is assigned to a charging station on the network?
• How to configure a new control board (AL1000)
• How to configure Active Load Balancing (ALB) via the ACE Service Installer
• How to configure Active Load Balancing (ALB) via the MyEve app (NG-Platform only)
• How to configure Active Load balancing via Homewizard Wifi P1 meter using the ACE Service Installer.
• How to configure an Alfen charger to work with an external RTU-meter
• How to enable Protective Earth (PE) detection
• How to Set Up Autocharge on Alfen Charging Stations
• How to start charging after the charging station has been installed
• How to unlock Smart Charging Features
• Is it possible to change the backoffice provider myself afterwards?
• Requirements for setting up a Smart Charging Network (SCN)
• SCN Cross Platform Compatibility
• Setting up external TCP/IP Modbus meter via ACE Service installer
• The set Smart Charging Network is not visible in the ACE Service Installer. What should I do?
• Understanding Autocharge on Alfen charging stations
• What do the different configuration parameters in the back office mean?
• What exactly does the Plug & Charge functionality mean?
• What is the Master Key?
• Which different possible parameters are there for installing Alfen charging stations?