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Base de Conhecimento
Products

Find all available support resources for our products.

Documentation

Find manuals for Alfen charging stations here

Using Products

Guides, FAQs, and best practices to operate and optimize Alfen products.

Installing Products

Installation steps, technical requirements, and initial configuration support.

Service

Troubleshooting, maintenance, firmware updates, and support requests.

Orientation & Quotation

Product overviews, comparisons, and request a tailored quotation.

Delivery

Shipping status, lead times, packaging, and receiving instructions.

Order Fulfillment

Order status, documentation, changes, and post-order administration.

Firmware

Firmware updates and release notes for Alfen products.

Spare Parts

Find and order spare parts for Alfen products.

Videos

Tutorial videos for installation and replacements.

Products

Eve Single S-line

Eve Single S-line

9044606xx

The charging station for home use: Eve Single S-line

Ver no site Alfen

Configuration

How to add an additional charge card to the charging station that uses the NG-Platform

How to configure Active Load Balancing (ALB) via the MyEve app

SCN Cross Platform Compatibility

Configuring a new Control Board (NG)

Connectivity

WiFi on Alfen charging stations

Consumer

Does my charger have a MID meter?

ERE-certificates: Earn money when charging at home (Netherlands only)

LED Status Indicators on S-line Charging Stations

Electrical installation

How much energy does a charging station consume in standby mode?

Error Codes

What does Error code 215 mean?

Eve Connect app

NG-Firmware version 7.4.5

Eve Control

Eve Control - 3. Create a Location

Firmware NG-Platform

NG-Firmware version 7.1.0

NG-Firmware version 4.15.6

NG Firmware version 5.6.1

NG-Firmware version 7.0.5

Release notes - Firmware updates NG-Platform (NG-910 / NG-920)

MyEve app

How to configure Active Load Balancing (ALB) via the MyEve app

Orientation & Quotation

3D models Alfen charging stations

Can you upgrade Eve Single Pro-line or Eve Single S-Line from Socket Version to Fixed Cable Version?

Service

How to replace the power board for Eve Single S-line and Pro-line

Spare Parts

Dummy socket for Eve Single

Actuator T2 Socket Lock

Power entry NG9xx+

Front Eve Single S Dark Gray

Cable LED Interface S-Line

Troubleshooting

What does Error code 215 mean?

SCN Cross Platform Compatibility

What is Anti-Tamper Detection (NG-Platform)?