Applicable platform:
This error code can be found on chargers using the below platform(s):
- AHP (Alfen Hardware Platform) ≥ 2.5.0
- NG (Next Generation) ≥ 7.4.0
Error code 2xx | Error In Installation
Error codes starting with '2' indicate that the most likely cause for the problem is related to the Installation of the charger.
Error code:
215
Error message on display:
Possible Cause:
rtuPort
Possible solutions:
- Contact your charge point operator.
OCPP Statusnotification:
Info field: Modbus RTU lost, in safe mode max 6A (Default value
OCPP 1.6/2.0.1: OtherError
Suggestions: