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KA-01281

Perform a firmware update using the My Eve app (NG-Platform only)

Instructions for how to update the firmware using the My Eve app.

firmware updatemy eve app

Note:
The MyEve app can only work with chargers on the NG-Platform and can NOT be used with Plus models and Twin chargers. 

Supported charger models:

  • Eve Single S-Line

  • Eve Single Pro-Line

  • Eve Double Pro

  1. Make sure you have the charger and mobile device connected to the same network.

  2. Start the MyEve app on the mobile device and login to the charger.

  3. On the Basic-tab, locate the ‘Firmware’ section.
    You are notified when a more recent firmware is available.

  4. Click on ‘Update Firmware' to start the download and installation.
    Alternatively, you can select a locally stored version via the 'More options’ button.

5. Once the update has completed, the charging station will restart.

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